Closing a Sales Order

A sales order is closed when all the line items are cleared as indicated by the Cleared column.  

There are 2 ways to clear a line item. 

  1. When ship docs are created with quantities equal to or greater than the sales order quantity ordered; or
  2. By manually checking the Cleared box on each unchecked line.  

You can check all uncleared lines by changing the status to Voided.   When at least 1 line item has been shipped,  this will set the status of the sales order to Closed.