Overview:
The customer is having an issue with Quickbooks Desktop appearing to be slow / sluggish in its response to sync'ing data between OrderTime and Quickbooks Desktop.
Issue:
The Sync Job seems to be taking too long.
Solution:
Customer needs to open up the OrderTime Quickbooks Desktop Configuration settings and follow the instructions below to reset the status and restart the sync job.
- Open the Connector
- Click Edit Settings
- Click Reset Status
- Click Yes to confirm
- X out of the form
- You should see you Sync Job start, if not click Start Now.
