How to Perform a Hard Refresh and Clear Cache

Performing the Empty Cache & Hard Reload on Chrome


opening the inspect console

  • Log into Order Time
  • Right-click anywhere on the site
  • Select Inspect

selecting empty cache and hard reload

  • Go to the refresh icon on Chrome and right-click on it
  • Select Empty Cache and Hard Reload
  • When it refreshes, close the inspect box with code by clicking on the X.
  • Log out of Order Time and log back in

Clearing your Order Time File's Cache

  1. Log into Order Time
  2. Go to the Admin Panel
  3. Click the following link: https://app.ordertime.com/admin/clearcache
  4. Log out of Order Time and log back in


Examples of a Hard Refresh in multiple web browsers

Here is a quick and simple chart for each Web Browser and split by your Operating System between Windows and MacOS:

Keep in mind that where it says Reload Button, it actually means left-clicking the reload button within the browser.


  • Google Chrome
    • Windows
      • Control + Reload Button
      • Control + F5
    • Mac
      • Command + Shift + R
      • Shift + Reload Button
  • FireFox
    • Windows
      • Control + Shift + R
      • Control + F5
    • Mac
      • Command + Shift + R
      • Shift + Reload Button
  • Internet Explorer
    • Control + Reload Button
    • Control + F5
  • Safari
    • Option + Command + E