QuickBooks Desktop Sync Error - Transaction amount must be positive

Issue: Transaction amount must be positive.

When syncing Work Orders into QuickBooks Desktop you receive the error message:

"Transaction amount must be positive."


  • Go to the list of vendors in QuickBooks
  • Make sure the view is set to All Vendors so that inactive ones are included
  • Find the NC Internal Vendor
  • Make sure the vendor is set up to be tax exempt

As always, if you require assistance email us at support@ordertime.com