I have uploaded a new company logo, but it does not show on the form template


Have you uploaded your company logo but it is not appearing on the form templates correctly?


The most common cause is an issue with the image name. The image name can not have any spaces.

Ex: My Company Logo.png  should be called  MyCompanyLogo.png

The image name should also not contain any special characters. 

Ex: @, $, %, etc ....

The form template and pdf generator use the same logic that if the logo was deleted (or id = 0) it uses the default company logo instead.