Customer has an overdue transaction

Error Message

When syncing a ship doc to QuickBooks you get the error. "Customer has an overdue transaction"

Resolution

Within QuickBooks 

  1. From the main Menu click Edit - Preferences 
  2. On the left click Payments
  3. Click the Company Preferences tab. 
  4. UNCHECK do not ship if account is overdue

Applies to 

QuickBooks Desktop