2Ship Integration Guide

2Ship Integration Guide


This guide provides step-by-step instructions for seamlessly integrating 2Ship with your Order Time to enhance the efficiency of your shipping workflow.

  • Prerequisites:

    • Obtain the Web Service key from 2Ship Support.
    • Enable logging only if instructed by support.
  • Locating 2Ship Integration Page:

    • Navigate to the admin menu.
    • Click on the company name in the top right of your order item screen.
    • Under "General," find the "Shipping Integrations" link
  • Activating and Configuring 2Ship Integration:

    • Choose the 2Ship integration option.
    • Click "Activate" and then "Configure" to proceed to the next step.
  • Setting up Default Ship Method:

    • The 2Ship integration requires a default ship method for all shipments.
    • Set a default ship method to allow ship docs and transfers with no assigned ship method to still post using this default.
  • Applying Filters:

    • Set filters for specific locations or ship methods if needed.
    • For transfers, the location filter will be applied to the Location To.
  • Enabling Document Types:

    • Using the Ship Docs and Transfers tabs, enable either or both document types to allow ship docs to post to 2Ship.
  • Order Source Filtering (Caution):

    • Exercise caution when setting filters for order sources, as this feature is in Beta (for ship docs only).
  • Setting up Custom Field for 2Ship Shipment ID:

    • Ensure a custom field is set up for holding the 2Ship Shipment ID for Ship Docs and Transfers.
    • In the mapping area, select the custom field to store the unique ID assigned to the shipment by 2Ship after posting.
  • Automated Status Change for Ship Docs and Transfers:

    • When importing into 2Ship, choose the status at which the ship doc will be imported through the integration.
    • Check the box for "Change Status" if the ship doc or transfer should be automatically changed to a new status after the shipment is shipped, and the tracking number is written back into Order Time.
  • Posting to 2Ship:

    • Ship docs will post to 2Ship when the status is changed to "Picked."
    • Transfers will post to 2Ship when the status is changed to "Received."

These options are suggested statuses, and you have the option of choosing the status yourself.

  • Data Points Passed to 2Ship:

    • Doc No to Order Number.
    • Location ID (Location To for Transfers).
    • Custom Field "2ShipLocationId" for Locations (Type: Integer) in 2Ship.
    • Ship Method ID to Carrier ID.
    • Company Info to Sender Address.
    • Recipient Address from the assigned shipping addresses or Location To for transfers.
    • Package data can be sent, or dummy data will be filled in if packages are not used.

By following these steps, you can successfully integrate 2Ship with your system, ensuring smooth shipment processing and accurate data transfer.