Overview
Order Time Pay is the premier payment gateway for Order Time Inventory. Process credit card payments with ease via Sales Order, Ship Doc, send payment request emails, and process credit cards via our B2B Portal.
It features a customizable receipt feature and a built in merchant portal to track all of your payment transactions. One click from the Order Time platform will take you to the portal to handle your payments!
ACH currently unavailable, but it is coming in a future update.
Order Time Pay is only available to customers in the United States at the moment.
Order Time Pay only processes in US Dollars currently.
Sign Up for the Gateway
If you are an Order Time Customer already you will have an Order Time Merchant account ready to go. If you are looking to get Order Time Inventory with Order Time Pay, sign up below to learn more and compare your rates vs your current payment provider.
Sign up to learn more and compare rates
Setting up the Payment Gateway
- Head to Admin > Profile Lists > Payment Gateway
- Click the plus sign to add a new Payment Gateway
- Name it how you would like, set it to active, we recommend setting it to the default
- Choose your default Transaction Type whether it be Authorize or Sale
- Select a Default Payment Method
- Choose the Gateway: Order Time Pay
- Click SAVE
Order Time should be activated automatically once you click save. If you do not see the banner for Order Time Pay below your list of recent documents then contact support@ordertime.com because we will need to activate your Merchant account.
Setting Up the Receipt Fields
- Head to Admin > Company Info
- You will see a new section called Payment Support Info
- Enter or paste your Payment Terms, Refund Policy, Shipping Policy, and Merchandise Returns Policy
- Add your Customer Service Email Address
- Add your Customer Service Phone Number
- Click SAVE at the top-right to lock in your changes
Order Time Pay Payment Screen
- Order Time Pay can transact with all of the card types listed at the top
- If you have already entered a previous credit card for that Customer you will see a drop-down to use the Card-on-File
- As you enter the CC Number you will see the Card Type displayed for verification purposes
- Transaction Type can be set to Authorize or Sale for your convenience
- Zip and Country must be entered for proper rate calculation
Accessing your Merchant Portal
- Admins for your Order Time Account will be able to see the Order Time Pay banner below your recent records list
- Clicking on this will automatically log you in to your Order Time Merchant Account so that you can view your entire dashboard
- Within MerchantTrack you can see your dashboard with daily volumes
- You can see your transactional statistics on the right-hand side
- On the left you have links to search for transactions, and create reports
- For now, the terminals section does not apply to our current phase of Order Time Pay
