Quickbook Sync Error - An Attempt Was Made to Delete an Invoice with a Date that is on or before the Closing Date of the Company

Overview:

You have received sync error - An attempt was made to delete an invoice with a date that is on or before the closing date of the company. 


Issue: 

This error message appears during the synchronization between Order Time Inventory and QuickBooks Online: “An attempt was made to delete an Invoice with a date that is on or before the closing date."

Cause: 

This occurs when you try to delete a document from a closed period in QuickBooks.

Solution: 

Just like in OverTime, you can put a closing date on a time period in QuickBooks.

What that will do is it helps prevent any editing (or in this case deleting) of transactions before that date.

To delete/edit, they need to have the QB admin login and remove the closing date. Then they can make the changes, and then they can put back the closing date.