New Articles

  1. Carts: Generating Connection Credentials

    Overview Order Time has several integrator e-commerce partners. The partnership with these platforms makes inventory and order processing system significantly efficient. In Order Time, the e-commerce partners are presented as ‘Carts’. When you ...
  2. Ecommerce Carts: Adding Connection Settings

    Adding Connection Settings After you have generated the credentials for the Cart that you selected, enter the appropriate connection settings for your Cart in Order Time. Refer to Generating Connection Credentials for the instructions on how to g...
  3. Setting Up Ecommerce Integration

    Filling out the Ecommerce Configuration for your individual Carts within the Ecommerce Integration.
  4. Email Templates

    Order Time allows you to customize email templates to fit your different correspondence needs. You have the option to select specific information types that you want to be part of the email template.
  5. Import Fields

    Overview This section contains a list of fields for each import record type in the Import tool.   Each record type contains fields where information are stored. Fields can be mandatory (required) or non-mandatory. Taking note of the mandatory fiel...
  6. Billing and Subscription

    Overview You can manage and review your Order Time billing and subscription settings in one place. The Billing and Subscription tool allows you to: Set up your Order Time subscription and payment details View and edit your Order Time subscript...
  7. Emails and Logs

    Sending Email and Creating Logs
  8. Managing Events and Tasks from a Details Page

    The ability to manage Activities related to a specific customer directly from the customer's Details Page.
  9. Adding New Events and Tasks

    Overview An Activity is a way to document an action that will or has occurred by one or more of your users. The primary activities are Event and Task . For example, if you want to remind a sales rep to follow up on an order, you would create a T...
  10. Viewing Assignments and Reminders

    Overview Order Time has the ability to support users in tracking assignments and and other tasks. The Activity Schedule (or calendar) is easy to use and serves different functions depending on your scheduling needs. You can use the different functi...