Popular Articles

  1. BigCommerce: Connection Credentials and Settings

    Overview Order Time has several integrator e-commerce partners. The partnership with these platforms makes inventory and order processing system significantly efficient. In Order Time, the e-commerce partners are presented as ‘Carts’. When you ...
  2. Payment Error: Do Not Honor

    Solution to the Payment Error: Do Not Honor message when a card payment fails.
  3. Package

    Package Object Package is a Child List of Ship Doc .   Packages are used to assign ship doc items to certain boxes or pallets.    Package is comprised of Package and an array of Package Items.     End Point Properties - Package Properti...
  4. Cannot see the custom field I created

    Symptoms You created a custom field (for example an item custom field) but when you go view or edit the record, the field does not appear in the custom tab. Cause You have customized the your page layouts.  Resolution Edit your page layout...
  5. Version 1.0.21

    Version 1.0.21, Released December 18, 2018 - Known issues fixed and new features added as follows: Action Description Added Preference to enter bill of material components as percentages. Added Preference to capture a signature o...
  6. All Orders Mobile - Pending Adjustments List

    The Pending Adjustments List serves several purposes.   To view the results of your work when click Save after you Adjust, Move Bin or Transfer Location.  In this case only the current action will show. To view, edit and/or delete all the pending...
  7. Custom Messages

    There is the ability to create a Shortcut to a longer custom message within Order Time. These act as snippets and can be used for internal notes or Custom Message for your customers.
  8. Importing a count with Lot / Serial Numbers

    The most common practice for updating a count is to import you CSV back into Order Time with the updated counts of each of the items. The purpose of this article is to demonstrate the method required to update the count of items that track Lot / Serial Numbers.
  9. Payment Gateway - Intuit QuickBooks Payments

    Setting up QuickBooks Merchant Services as a payment gateway within Order Time Inventory.
  10. Profile Lists - Overview

    Profile Lists are complementary settings used to customize your transactions.