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Order Time

  • Home
  • Glossary
  • Onboarding
    • Setup
      • Quick Start Guide
      • Onboarding Checklist
      • Planning to Go Live
      • Billing and Subscription
      • How to Subscribe to Order Time and Purchase Additional Services
      • Adding Users and Assigning Roles
      • Setting Up User Roles
      • Setting Up Document Statuses
      • Order Time - Exporting Lists
      • Class
      • Items in Order Time
      • Utilizing Item Aliases
      • Lists
      • Locations
      • Currencies
      • Types of Price Levels
      • Adding Price Levels
      • Adding Vendor Price Levels
      • Import Your Opening Inventory - Ultimate Guide
      •  Import - Overview
      • Import Fields
      • Preparing the Import File
      • Batch Action
      • Overview - Page Layouts
      • Details Page - Page Layouts
      • Editor - Page Layouts
      • Custom Messages
      • Language and Time Settings
      • Order Time Security & Backups
      • System requirements for Order Time Inventory
      • Advanced Security Features
      • Custom List Views
      • Custom Fields & Calculated Fields
      • Setting Up Ecommerce Integration
      • Setting Up Alerts
      • EDI with Order Time
      • Purchasing Remote Training Hours
      • Global Search
      • Limit Permission to Approve Records and Alert Approver
      • Save Import files in MS DOS CSVs
      • Custom Code, Integrations, and Custom Automation Rules (CAR)
      • Sandbox Accounts
    • Items
      • Selecting an Item Group
      • Create an Item
      • Item Details
      • Item Usage
      • Style Editor
      • Kits and Kit Config
      • Importing Item Images
      • Importing a count with Lot / Serial Numbers
      • Item Barcodes in Order Time
      • Managing Expiration Dates in Order Time
      • Creating Proxies
      • UOM Sets
      • Item Vendors
      • Adding Attachments
      • Merging Items
  • Sales
    • Sales Cycle
    • Adding Leads
    • Adding Customers
    • Tracking Number on Ship Docs
    • Creating a Quote
    • Vendor RFQ - Request for Quote
    • Removing Quantity from a Ship Doc
    • Create a Sales Order
    • Enable Catalog Ordering
    • Item Substitution on a Sales Order
    • Sales Order Allocation
    • Select Items to Ship
    • Splitting a Sales Order
    • Consignment
    • Additional Fees
    • Issue a Customer Refund as a Credit
    • Credit Limits Explained
    • Creating a Transfer from a Sales Order
    • Shipping Estimation
    • Ship Docs Overview
    • Closing a PO or SO with an Open Quantity
    • Auto Email Customers on Shipping
    • Merging Customers
    • Closing Open Orders
    • Customer Returns
    • Recalculate Pricing on Sales Order
    • Creating Refunds and Partial Refunds
    • Putting a Customer On Hold
    • Assigning Sales Rep to Customer by Address
    • Default Forms for Customers
    • Fulfillment Batch
    • Closing a Sales Order
    • Duplicating a Sales Order
    • See Can Make for Assemblies and Kits on Sales Orders
    • Adding a Discount as a Line Item
  • Admin
    • Company Preferences
      • Company Info
      • Company Preferences Overview
      • General Preferences
      • General Preferences - Period Closing Date
      • Company Preferences - Activities
      • Company Preferences - Doc #s
      • Company Preferences - Inventory
      • Company Preferences - Items
      • Company Preferences - Payments
      • Company Preferences - Lot Numbers & Serial Numbers
      • Company Preferences - Production
      • Company Preferences - Purchasing
      • Company Preferences - Receiving
      • Company Preferences - Sales
      • Company Preferences - Shipping
      • Company Preferences - Repair Orders
      • Company Preferences - Mobile
      • Company Preferences - Mail and Calendar Integration
    • Profile Lists
      • Profile Lists - Overview
      • General Profile Lists
      • Ship Methods
      • Shipping Carrier Account
      • Fedex Carrier Account Setup
    • Payment Methods
      • Payment Methods
    • Using the Payments System
      • Payments Overview
      • Setting Up a Payment Gateway
      • Payment Gateway - Order Time Pay
      • Payment Gateway - Authorize.Net
      • Payment Gateway - Intuit QuickBooks Payments
      • Payment Gateway - Payflow Pro
      • Payment Gateway - BluePay
      • Payment Gateway - Payeezy
      • Payment Gateway - USAePay
      • Payment Gateway - Stripe
      • Payment Gateway - Braintree
      • Sending Payment Requests & Using the Payment List
      • Configuring ACH Payment Requests in the Email Template
      • How are payments on sales orders reflected in QuickBooks
      • Order Time and Card Readers
    • Activities
      • Adding Events and Tasks from Details Page
      • Activity Overview
      • Activity Type
      • Adding New Events and Tasks
      • Managing Events and Tasks from a Details Page
      • Viewing Assignments and Reminders
      • Emails and Logs
      • Alarms and Reminders
      • Tasks
    • Label Templates
      • Form Templates
        • Overview - Form Template
        • Designing - Form Template
        • Printing Forms in Landscape Mode
      • Accounting Integration Settings
      • Accounting Integration Restrictions
    • Production
      • Production Cycle
      • Kit vs Assembly Items
      • Assemblies and Creating a Bill of Materials
      • Create a Bill of Materials: In Depth
      • Creating a Configurable Bill of Materials
      • Generate a Work Order
      • Tracking Work Orders
      • Creating a Sales Order with a Linked PO & Linked WO
      • Using Quick Build for Work Orders from a Sales Order
      • Creating Work Orders for Multiple Sales Orders
      • Creating a New Disassembly
      • Enable Split, Drill Down, Flatten Features on a Work Order
      • Drill Down a Work Order
      • Splitting a Work Order
      • Work Orders - Reload BOM
      • How to Create Production Orders
      • Quick BOM Report
      • Creating a Reorder Analysis for Production
      • Handling the Costs of Goods Sold account. How certain conditions may impact behavior and WO components
    • Warehouse
      • Understanding Quantities In Order Time
      • How Order Time consumes Inventory
      • Complete an Inventory Adjustment
      • Generate a Cycle Count
      • Complete a New Location Transfer
      • Create New Bin Move
      • Complete a Value Adjustment
      • Order Time and FIFO
      • Can Make in Reports
    • Purchasing
      • Purchasing Cycle
      • Vendors
      • Creating a Purchase Order
      • How can I enter my purchasing costs for my items in foreign currencies?
      • Linked POs and Drop Ship POs
      • Using Reorder Analysis
      • Creating a Reorder Analysis for Purchasing
      • Create a Receiving Doc
      • Import Lot & Serial Numbers Onto Receiver Line Items
      • Vendor Returns
      • Receiver Charges
      • Adding Charges After Receiving
      • Add Items From Open Purchase Orders
      • Standard Cost Vs. Value Amount
      • Receiver Allocation
    • Repairs
      • Enabling Repair Orders and Setting Repair Preferences
      • Creating an Internal Repair Order
      • Creating an External Repair Order
    • Rentals
      •  Rental Module
    • Reports
      • Creating Reports
      • Customizing Reports
      • Viewing Existing Reports
      • Sorting Reports
      • Creating a Pivot Table Report
      • Add Images to Reports
      • Creating a Report Schedule
      • Inventory Valuation 'At Date' Report
      • Inventory Status by Item Table for the Bill of Materials Report
    • Integrations
      • QuickBooks Online
        • QuickBooks Online - Integration & Syncing
        • Data Integration
        • Item Sales Tax - QuickBooks Online
        • Mapping custom Fields with QBO
        • Swapping from QuickBooks Desktop to QuickBooks Online While Tracking Inventory
      • QuickBooks Desktop
        • QuickBooks Desktop
        • I'm using Right Networks, what should I do?
        • QuickBooks Connector - What Syncs, What Doesn't
        • How to Manually Run an Accounting Sync Job between QuickBooks Desktop and Order Time
      • Xero Accounting
        • Xero Accounting - Integration & Syncing
      • Ecommerce Integrations
        • Shopify
          • Shopify Integration
          • Shopify: Connection Credentials and Settings
          • How to create Styles and Import into Shopify
        • BigCommerce
          • BigCommerce
          • BigCommerce: Connection Credentials and Settings
        • Shift4Shop
          • Shift4Shop Integration
          • 3dcart: Connection Credentials and Settings
        • Magento
          • Magento
          • Magento: Connection Credentials and Settings
        • WooCommerce
          • WooCommerce Integration
          • WooCommerce: Connection Credentials and Settings
        • Wix
          • Wix Integration
        • Volusion
          • Ecommerce Carts Overview
          • Ecommerce Configuration Settings
          • Ecommerce Carts: Adding Connection Settings
          • Using Proxy Customers for Ecommerce Orders
          • Auto Allocate for Ecommerce
        • Order Time Mobile
          • Order Time Mobile - Overview & Download Link
          • Order Time Mobile - Release Notes
          • Order Time Mobile - Compatible Hardware List
          • Order Time Mobile - Turning Off Auto-Updates
          •  Order Time Mobile - [VIDEO] Overview and Preferences
          •  Order Time Mobile - [VIDEO] Sales Orders & Picking
          •  Order Time Mobile - [VIDEO] Ship Docs & Packing
          •  Order Time Mobile - [VIDEO] Receiving Purchase Orders
          •  Order Time Mobile - [VIDEO] Creating a Bin Move
          • Order Time Mobile - Managing Work Orders
          • Order Time Mobile - Releasing Sales Orders
        • All Orders Mobile
          • Troubleshooting
            • All Orders Mobile - None of the orders have any lines!
            • All Orders Mobile - How to Setup AO Mobile Credentials Manually
          • Warehouse
            • All Orders Mobile - Warehouse Overview
            • All Orders Mobile - Find
            • All Orders Mobile - Adjust
            • All Orders Mobile - Pending Adjustments List
            • All Orders Mobile - Move Bin
            • All Orders Mobile - Transfer Location
          • All Orders Mobile Overview
          • All Orders Mobile Installation
          • All Orders Mobile - Activation and Preferences
          • All Orders Mobile - Using the Device
          • All Orders Mobile - Ship Orders
          • All Orders Mobile - Receive Orders
          • All Orders Mobile - Count Inventory
        • Shipping Integrations
          • ShipStation
            • Shipping Integration - ShipStation
            • ShipStation Ship Method Mapping
          • 2Ship
            • 2Ship Integration Guide
        • B2B Portal
          • B2B Portal Guide
          • B2B - Adding a Portal
          • B2B - Configuring the Portal Settings
          • B2B - Setting up Item Categories & Customer Categories
          • B2B - Setting up Contacts with Portal Access
          • B2B - Setting up Payments for the B2B Portal
          • B2B - Cart List
          • B2B - Setting up Related Items for the 'Frequently Bought With' Section
          • B2B - Image Sizing Guidelines
          • B2B Cart import
          • B2B - Emails and Logs
        • Custom Label Printing
          • Enable Label Printing Feature
          • Buy New Hardware: ShopPOSPortal
          • Creating Label Templates
          • Printing to a DYMO Printer
          • Printing to a Zebra Printer
          • Order Time Label Printing: Supported Printers
        • Mail and Calendar Integration
          • Mail and Calendar Integration Setup
        • TrueCommerce EDI
          • TrueCommerce EDI Integration
        • SPS Commerce EDI
          • SPS Commerce EDI Integration
          • SPS EDI Preference - Descriptions
        • Easy Insight Integration
          • Easy Insight Integration Webinar
          • Easy Insight Integration Setup
        • Zapier Integration
          • Zapier Integration
        • DocuSign
          • DocuSign Integration
        • Syncware EDI
          • Accounting Sync Job
          • Accounting Sync Queue
          • Accounting - Batch Repost Journal Entries
        • Webinars and Videos
          • Past Webinars
            •  Webinar - New Version 1.0.38 Features + Q&A
            •  Easy Insight Integration Webinar
            •  Webinar - New Version 1.0.34 Features + Q&A
            •  Webinar - Order Time Mobile Updates
            •  Webinar - New Version 1.0.33 Features + Q&A
            •  Webinar - New Version 1.0.32 Features + Q&A
            •  Webinar - Release 1.0.31 Features + Q&A
            •  Webinar - Repair Orders + Q&A
            •  Webinar - Sales Order Allocation + Q&A
            •  Webinar - Customizing Reports in Order Time
            •  Webinar - Order Time Mobile App, Newest Updates
            •  Webinar - Newest Features From Release 1.0.30
            •  Webinar - Tips for a Strong Sales Cycle
            •  Webinar - Customer & Vendor Returns
            •  Webinar - Performing a Production Disassembly
            •  Webinar - QuickBooks Desktop or QuickBooks Online, Which Should I Use?
            •  Webinar - Important Reports for the New Year
            •  Webinar - New Features in Version 1.0.29 + Open Q&A
            •  Webinar - Ace Cloud Hosting and NumberCruncher
            •  Special Edition Webinar - Year End Inventory Planning with Alyson Distel
            •  Webinar - Lot & Serial Number Features - Traceability
            •  Webinar - Benefits of Migrating from All Orders to Order Time
            •  Special Edition Webinar - Make to Order vs. Make to Stock Manufacturing
            •  Webinar - Order Time Mobile App - New Features / Receiving
            •  Special Edition Webinar - Order Time - FreightPrint Integration
            •  Webinar - Order Time Version 1.0.28 + B2B Portal 1.1 - What's New?
            •  Webinar - CRM Features Walkthrough
            •  Webinar - Learn More About Barcoding
            •  Webinar - Reorder Analysis for Production
            •  Webinar - Advanced Features of Production
            •  Webinar - B2B Portal New Features + Open Q&A
            •  Webinar - New Features in Version 1.0.27 + Open Q&A
            •  Webinar - B2B Portal
            •  Webinar - Label Creation and Barcodes - Tips and Tricks
            •  Webinar - Inventory Locations & Bins
            •  Webinar - Inventory Counts for the New Year
            •  Webinar - Inventory Status Reports
            •  Webinar - Setting Up Sales Tax
            •  Webinar - Adding Price Levels & Discounts
            •  Webinar - Label Printing, Barcodes, & Templates
            •  Webinar - Payments Overview & Sending Payment Requests
            •  Webinar - Assemblies, Bill of Materials & Work Orders
            •  Webinar - Custom & Calculated Fields
            •  Webinar - Detail Reports
          • Training Videos
            •  Training - Creating a Disassembly
            •  Training - Importing an Item
            •  Video - Using Multiple Units of Measure
            •  Video - Importing Bill of Materials
            •  Video - Updating the Items List with Imports
            •  Video - Lot & Serial Number Tracking Demo
            •  Video - QuickBooks Online: Connecting & Syncing
            •  Video - Create Payment Requests & Add Payments
            •  Video - Purchasing, Receiving & Selling Inventory
            •  Video - Sending Emails From Order Time
            •  Video - Creating Email Templates
            •  Video - How to Set Up Approval Alerts
            •  Video - How to Control Order Approval
            •  Video - Prevent Auto-Fill Quantity on Ship Doc
            •  Video - Preventing Sync on a Document
            •  Video - Order Time Importing
            •  Video - Viewing Existing Reports
            •  Video - Getting Started with Order Time
          • About Us
            •  Marketing Video - Learn More About NumberCruncher
            •  Marketing Video - Making Your Business Run Like Clockwork
            •  Marketing Video - Haga que su negocio funcione como un reloj
        • Release Notes & Troubleshooting
          • Release Notes
            • Feature Road Map
            • Version 1.0.38
            • Version 1.0.37
            • Version 1.0.36a
            • Version 1.0.35a
            • Version 1.0.34b
            • Version 1.0.34
            • Version 1.0.33
            • Version 1.0.32
            • Version 1.0.31
            • Version 1.0.30
            • Version 1.0.29
            • B2B Version 1.1
            • Version 1.0.28
            • Version 1.0.27
            • Version 1.0.26
            • Version 1.0.25
            • Version 1.0.24
            • Version 1.0.23
            • Version 1.0.22
            • Version 1.0.21
            • Version 1.0.20
            • Version 1.0.18
            • Version 1.0.15
          • Troubleshooting Solutions
            • Create Support Login
            • View your Ticket Dashboard - Order Time Inventory has given you access to the Customer Portal
            • 500 Server Error - Your request cannot be processed due to a critical error. Please contact support.
            • Google Authenticator - New Two-Factor Authentication
            • Stop Email Delivery Issues: Verify Your Domain
            • [Action required] Apps on your Shopify store require updating before January 2, 2024
            • Outlook 365 Integration: Whitelist the Order Time Domain
            • Inventory Values are not immediately being updated
            • Error When Viewing Customer - Rentals Tab - This feature is not enabled
            • Service Items on Work Orders
            • Missing Components on Bills of Material
            • Why Some Line Items Have a $0 Value - Zero Value Inventory
            • Creating an Invoice of your Order Time Subscription
            • Storage Limits Within Order Time
            • Edit Custom Fields on Closed Documents
            • B2B Portal - Object Reference Error
            • Why is My Company Information Changing Each Time I Sync?
            • Excel Converted Number to Scientific Notation
            • Summing up the Standard Cost of Components within a Bill of Materials
            • Session Expired - Resolving Session Expiry in your Browser
            • Excel File Splitting Solution - Splitting an Excel Sheet Into Multiple Files
            • Order Time - Revision Numbers and Documents
            • Why are charts not updating?
            • Error sorting lists
            • I have uploaded a new company logo, but it does not show on the form template
            • Why can't I add customer types in Order Time?
            • After changing Purchase As UOMs for an item, the cost in the BOM is not correct
            • Feature Requests
            • How to Perform a Hard Reload and Clear Cache
            • Make sure your new Custom Field shows up on your Orders
            • Improve Detail Load Time - Lag Issues
            • The name of my company changed and my items temporarily disappeared
            • Trouble with Auto Generate for Lot / Serial Numbers
            • Cycle Count Quantities
            • Order Time Mobile - Item Was Not Found Error
            • How to get the BoM Step IDs for Importing BoM Components
            • Exporting a CSV and Opening in Excel is Removing Trailing Zeros
            • Payment Error: Do Not Honor
            • My Count Timed Out and Adjustment Did Not Close
            • Closing a Sales Order that has a Kit
            • Item Proxies and Accounts
            • Ship address street showing before Company / Name
            • Printing Forms in Landscape Mode
            • Enabling & Adding Foreign Currency
            • Log In Error: xFi Advanced Security for Comcast
            • Recent Email Changes - Amazon Email Services
            • Nested Bill of Materials vs. Steps
            • Custom Fields - Sales Order Items - Pick List
            • Record Types
            • Edit Customer Address
            • Inventory Valuation Methods: Understanding FIFO, LIFO, and WAC
            • Shopify API Update 3/31/2023
            • Apps on your Shopify store require updating before April 1, 2024
            • ShipStation Error
            • Items Names or Numbers
            • Prepaying Inventory
            • Can I use Alpha Numeric characters in the Document Numbers?
            • Error 500 A critical Error has occurred
            • Item Editor Page Layout Error 500 - Purchasing Tab Conflicts with Kits
            • Cannot see the custom field I created
            • Associate Purchase Orders to Sales Orders
            • How to avoid creating and paying a bill twice?
            • Value cannot be null. Parameter name: value
            • When running the Reorder Analysis, why is my required quantity not showing up?
            • How do you remove apostrophes when you export a list or report.
            • Sorting Line Items
            • Tracking Production done by 3rd Party Vendor/Supplier
            • Move line is no longer visible
            • Logging Into Order Time Mobile - Alert. Incorrect API key or the key is deactivated
            • How do I look up the Lot or Serial numbers that were used in the Assembly that I have already shipped?
            • Adding Labor to a Bill of Materials
            • My Credit Card was declined on the monthly subscription
            • Unable to Login and/or my password is not working
            • B2B Portal: Can Not See Customer Addresses
            • The referenced transaction does not meet the criteria for issuing a credit.
            • Please Avoid Using < and > Symbols Within Description Fields
            • Navigating Character Issues in Text Boxes
          • QuickBooks Online Troubleshooting
            • QuickBooks Online Validation Error: Memorized Sales Transactions
            • QuickBooks Changes Payment Application
            • QuickBooks Authentication Screens - No Internet Explorer 11 Support
            • Inactive Data in QuickBooks and Order Time
            • QBO Sync Error: How to know which Vendor/Customer/Item is causing a sync error using the Intuit ID.
            • QuickBooks Online Issue: Error: You can’t create or modify a transaction with a date that comes before you started tracking quantity on hand
            • Invoice Date in QuickBooks
            • How to get Sales Order Numbers on QuickBooks Invoices
            • The Min Quantity Must Be Less Than The Max Quantity
            • QuickBooks Online: New Automated Sales Tax
            • QuickBooks Error Message: Invalid Argument. The Specified Record Does Not Exist In The List
            • QBO Discounts and Accounts
            • Order Time and QuickBooks Have Different Inventory Values
            • QuickBooks Sync Error - Ids service endpoint was not found
            • QuickBooks Online Sync - Journal Entries only
            • QuickBooks Error Message: Cannot Merge List Elements
            • QuickBooks Payment Sync Error: Object specified in the request cannot be found
            • QuickBooks Error : Parsing the provided XML Stream
            • QuickBooks Error: Validation Exception was thrown. Duplicate Document Number Error
            • Payment Sync Error - Amount applied is greater than payment or refund amount
            • Product Class Sync Error: “Cannot use SalesOrPurchaseMod aggregate when the item is reimbursable”
            • QuickBooks Online Error: Failed to disconnect, invalid authorization
            • Troubleshooting QuickBooks Online Sync Errors - Max Character Length
            • QuickBooks: The currency of the account must be either in home currency or the transaction currency
            • The Given Object ID in the Field is Invalid
            • Validation Exception was thrown. Details:Business Validation Error: Unexpected user error. ( -12476 )
            • Why is my Order Time Quantity different from my QuickBooks Quantity?
            • Quickbook Sync Error - An Attempt Was Made to Delete an Invoice with a Date that is on or before the Closing Date of the Company
            • Validation Exception was thrown.Details:Invalid account type - QuickBooks Online
            • Error - Proxy is Required
            • No sub of when creating a customer
            • Duplicate Entries: Managing Inactive List Items in Order Time and QuickBooks
            • Exception was thrown.Details:Business Validation Error: Make sure all your transactions have a VAT rate before you save.
            • Changing Item Groups - Sync Errors - The account period has closed
          • QuickBooks Desktop Troubleshooting
            • Switching from QuickBooks Desktop to QuickBooks Online? READ THIS FIRST
            • This feature is not enabled in this version of QuickBooks
            • QuickBooks Desktop Syncing (Right Networks)
            • QuickBooks Connector Error - Service Unavailable
            • Attention: QuickBooks Desktop Update Issue
            • QuickBooks Desktop Sync Error - Transaction amount must be positive
            • QuickBooks Desktop Sync Issue - Connector is StuckNew
            • Object "XXXXX-XXXXXXXXXX" specified in the request cannot be found.
            • Customer has an overdue transaction
            • QuickBooks Desktop Sync - Unable to continue, the current company file is unexpected
            • QuickBooks Desktop Sync Tool - This application has not accessed this QuickBooks company data file before
            • Required Element not found in QuickBooks
          • Xero Troubleshooting
            • Xero Error: Token not valid
        • Contact Us / Create a Ticket
          • View your Ticket Dashboard
            • Join our Community Forum
              • API
                • API Overview
                  • Order Time REST API
                  • Getting the API Key
                  • Enums
                  • Basic Object Types
                  • Working with Entity Refs and Lists
                  • Entities and Transactions
                  • Webhook
                  • Custom Field Definition
                • Entities
                  • Assembly Item
                  • Attachment
                  • Bill Of Materials (BOM)
                  • Contact
                  • Customer
                  • CustomerAddress
                  • Custom Field Definition
                  • Item Vendor
                  • Item Image
                  • Lead
                  • Location
                  • Non Part Item
                  • Other Charge Item
                  • Part Item
                  • Price Level
                  • Service Item
                  • Task
                  • Vendor
                  • Vendor Address
                • Transactions
                  • Adjustment
                  • Bin and Lot or Serial No Quantity Import
                  • Customer Return
                  • Disassembly
                  • Fill Line Item
                  • Package
                  • Payment
                  • Purchase Order
                  • Purchase Order Line Item
                  • Quote
                  • Receiver
                  • Refund
                  • Sales Order
                  • Sales Order Line Item
                  • Ship Doc
                  • Transfer
                  • Vendor Return
                  • Work Order
                  • Repair Order
                • Examples
                  • Create Customer Example
                  • Work Order API - A-Z
              • Billing & Subscription
                • Order Time Billing
              • Home
              • Integrations

              Shipping Integrations

              ShipStation (2)

              • Shipping Integration - ShipStation
              • ShipStation Ship Method Mapping

              2Ship (1)

              • 2Ship Integration Guide
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