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Issue: Accounting Sync Error that states - Validation Exception was thrown. Duplicate Document Number Error Solution: Delete the Invoice AND the Journal Entry and Resync This usually happens when you have manually synced your Ship Do...
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Last Updated: 07/09/2021
The following table shows the data that is shared with Order Time when it syncs with your accounting system. Entities are synced directionally, meaning that changes can be made in either program. Transactions, other than payments...
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Order Time Inventory Feature Roadmap. Mapping the future of our powerful inventory and order management platform.
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Last Updated: 06/24/2021
in Webinars Past Webinars Here is our latest webinar from 6/23/2021 about customizing and creating reports from scratch in Order Time. We also go through some handy tips and tricks for making customized inventory reports.
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Make sure to follow the instructions in the Enable Label Printing Feature article. Also double check that your machine is on the Order Time Label Printing: Supported Printers list. > Open Control Panel Open the Start Menu (click the&nb...
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Troubleshooting the Sync Error - Ids service endpoint was not found
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An error on the sync log reads " QuickBooks found an error when parsing the provided XML text stream"
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To resolve this issue you will need to select a transaction date that comes after the date you started tracking the quantity on hand of these inventory items. Here are the necessary steps to correct this issue: 1. Navigate to the Products and...
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Last Updated: 06/10/2021
in Webinars Past Webinars Video from our free webinar on 6/09/2021 at 2pm ET for information about the newest updates to the Order Time Mobile App!
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Make sure to follow the instructions in the Enable Label Printing Feature article. Also double check that your machine is on the Order Time Label Printing: Supported Printers list. > Open Control Panel Open the Start Menu (click the Wi...