Updated Articles

  1. Item Proxies and Accounts Updated

    For those who are not syncing inventory with their accounting software, the accounts used in the proxies become very important.  A proxy is a non-inventory item used to record transactions in QuickBooks or Xero. There is no limit to the ...
  2. Edit Customer Address Updated

    Complete the following steps to enter the customer information: Address Under the Address tab, enter the Primary Billing Address and Primary Shipping address.  (Remember this information will be used to create your customer database, it i...
  3. Product Class Sync Error: “Cannot use SalesOrPurchaseMod aggregate when the item is reimbursable” Updated

    How to solve the Product Class Sync Error: “Cannot use SalesOrPurchaseMod aggregate when the item is reimbursable” with QuickBooks
  4. BigCommerce

    BigCommerce BigCommerce Shopping Cart is a paid-for eCommerce solution that offers small businesses a wide selection of advanced features to set up a comprehensive online store. Customers can design their own stores by choosing a template from a wi...
  5. QBO Sync Error: How to know which Vendor/Customer/Item is causing a sync error using the Intuit ID.

    If you receive sync errors between Order Time and QB Online that are related to a Vendor/Customer/Item and it displays the Intuit ID such as in the example below, you can find which entity is causing the error by using that Intuit ID displayed.&nb...
  6. Invoice Date in QuickBooks

    Invoice Date in Accounting Integration Settings is by default set to the Posting Date which is the date the ship doc's status was changed to Shipped.   If you want to use the Ship Doc Date instead,  check -   Use Ship Doc&...
  7. Ship address street showing before Company / Name

    Navigate to Company Preferences  - General .  Un-check or check Display Floor/Suite as a separate line  then click Save.   Repeat to change the preference back to the original value.   ...
  8. How do you remove apostrophes when you export a list or report.

    To remove the apostrophes when you export a list or report go to Company Preferences = General and CHECK Ignore security escape characters when exporting lists and reports to csv. The security escape character prevents malicious code ru...
  9. Adding Labor to a Bill of Materials

    Adding labor costs to your bill of materials will provide a more complete cost for the items you produce which in turns enables you to make better pricing decisions.
  10. Service Items on Work Orders

    Issue: If you have a Work Order that has a Service Item as a component and then also complete a linked PO for that same service Item, arent you double accounting that Item?  Solution: No, when a Work Order component is consumed it is te...