Updated Articles

  1. QuickBooks Error: Validation Exception was thrown. Duplicate Document Number Error New

    Issue: Accounting Sync Error that states -  Validation Exception was thrown. Duplicate Document Number Error Solution: Delete the Invoice AND the Journal Entry and Resync This usually happens when you have manually synced your Ship Do...
  2. Data Integration

    The following table shows the data that is shared with Order Time when it syncs with your accounting system.    Entities are synced directionally, meaning that changes can be made in either program.   Transactions, other than payments...
  3. Feature Road Map

    Order Time Inventory Feature Roadmap. Mapping the future of our powerful inventory and order management platform.
  4.  Webinar - Customizing Reports in Order Time

    Here is our latest webinar from 6/23/2021 about customizing and creating reports from scratch in Order Time. We also go through some handy tips and tricks for making customized inventory reports.
  5. Printing to a Zebra Printer

    Make sure to follow the instructions in the Enable Label Printing Feature article. Also double check that your machine is on the Order Time Label Printing: Supported Printers list. > Open Control Panel Open the Start Menu (click the&nb...
  6. QuickBooks Sync Error - Ids service endpoint was not found

    Troubleshooting the Sync Error - Ids service endpoint was not found
  7. QuickBooks Error : Parsing the provided XML Stream

    An error on the sync log reads " QuickBooks found an error when parsing the provided XML text stream"
  8. QuickBooks Online Issue: Error: You can’t create or modify a transaction with a date that comes before you started tracking quantity on hand

    To resolve this issue you will need to select a transaction date that comes after the date you started tracking the quantity on hand of these inventory items. Here are the necessary steps to correct this issue:  1. Navigate to the Products and...
  9.  Webinar - Order Time Mobile App, Newest Updates

    Video from our free webinar on 6/09/2021 at 2pm ET for information about the newest updates to the Order Time Mobile App!
  10. Printing to a DYMO Printer

    Make sure to follow the instructions in the Enable Label Printing Feature article. Also double check that your machine is on the Order Time Label Printing: Supported Printers list. > Open Control Panel Open the Start Menu (click the Wi...