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  1. Edit Customer Address

    Complete the following steps to enter the customer information: Address Under the Address tab, enter the Primary Billing Address and Primary Shipping address.  (Remember this information will be used to create your customer database, it is ess...
  2. Activity Overview

    Overview An Activity is a way to document an action that will occur or has occurred by one or more of your users. For example, if you want to remind a sales rep to follow up on an order, you would create a Task for the sales rep.  All Activities sh...
  3. Sales Cycle

    Overview Revenue is the lifeblood of any business. Having a well organized sales structure is imperative to success. The following flow chart shows the path of a customer order through its various stages until closure. Below we describe the colla...
  4. Company Preferences - Lot Numbers & Serial Numbers

    Lot Numbers & Serial Numbers In the Lot / Serial #s preference, you will be able to manage your Lot Numbers & Serial Numbers.
  5. Company Preferences - Production

    Production Under the Production Section of your Company Preference, you can edit specific settings pertaining to your work order in the Production stage. By selecting some of the choices under this company preference, you can control how the ...
  6. Company Preferences - Receiving

    Receiving Under the Receiving company preference, you will be able to manage how your purchases will be received: Auto complete Receiver from Purchase Order. Uncheck to receive items manually. Deny receiving orders gre...
  7. Company Preferences - Purchasing

    Purchasing Under the Purchasing company preference, you will be able to manage your promised dates, purchasing from preferred vendors and drop ship Purchase Orders.  Select the appropriate selection for your Purchasing preference: Enable mul...
  8. Company Preferences - Payments

    Payments Under Payment company preference, you will be able to manage your credit card security settings.  Access by:   Admin -> Company Preferences -> Payments Setting up credit card security is critical for preve...
  9. Company Preferences - Shipping

    Shipping Under shipping company preference, you will be able to manage shipping options and setting up UCC-128 codes (unique shipper identifier). The Shipping Preferences are divided into two tabs: General and Packages Under the General tab...
  10. Company Preferences - Sales

    Sales Under the Sales company preference, you will be able to manage various aspects of your sales order.  Special attention should be given to this section. It will determine if you wish to have multiple ship dates, if you want a cus...