Popular Articles

  1. Closing a Sales Order that has a Kit

    How to close a Sales Order that has Kit Items in Order Time Inventory.
  2. Standard Cost Vs. Value Amount

    Standard Cost vs Value Amount Overview To understand the difference between Standard Cost and Value Amount in Order Time. Solution Std. Cost Standard Cost is a planning and projecting field to contain what you expect the Cost to be on the...
  3. Transfer

    Transfer Object Transfer is a transaction used to move inventory from one location to another.    Like all transactions it is comprised of a Doc portion (Transfer) and one or more Line Items (TransferLineItem).  TransferLineItem may optionall...
  4. Location

    Location Object The Location is a primary record type in Order Time.   End Point Properties Json Sample End Point /location GET, POST, PUT, DELETE GET and DELETE requests expect parameter id of typ...
  5. 500 Server Error - Your request cannot be processed due to a critical error. Please contact support.

    Resolving the 500 Server Error: 500 Server Error - Your request cannot be processed due to a critical error. Please contact support.
  6.  Webinar - B2B Portal

    Here is the latest webinar about our brand new Order Time B2B Portal which is out now!
  7. Assigning Sales Rep to Customer by Address

    You have the ability to attach a Sales Rep to a Customers Address. This way if you have multiple addresses for a customer you can have a Sales Rep responsible for each.
  8. Carts: Generating Connection Credentials

    Overview Order Time has several integrator e-commerce partners. The partnership with these platforms makes inventory and order processing system significantly efficient. In Order Time, the e-commerce partners are presented as ‘Carts’. When you ...
  9. Default Forms for Customers

    In many cases you may have custom forms developed for specific customers. Instead of selecting the form you want on each transaction you may set the defaults on your customer profiles.
  10. Customer has an overdue transaction

    Error Message When syncing a ship doc to QuickBooks you get the error. "Customer has an overdue transaction" Resolution Within QuickBooks  From the main Menu click Edit - Preferences  On the left click Payments Click the Company Preferences...