Popular Articles

  1. B2B - Emails and Logs

    Sending Email and Creating Logs for the B2B Portal
  2. Version 1.0.38

    Discover what's new in Order Time Inventory with version 1.0.38, released on March 13, 2025! This update includes ACH/eCheck functionality, new batch actions for Sales Orders and Work Orders, enhanced preferences, API improvements, and crucial bug fixes. Stay ahead with the latest enhancements—check out the full release notes and learn how to perform a hard refresh for optimal performance.
  3. The referenced transaction does not meet the criteria for issuing a credit.

    Symptoms While attemting to credit a payment you get an error message.  The referenced transaction does not meet the criteria for issuing a credit. Cause The original payment has not yet cleared.  Solution Void the original payment and cre...
  4. Ecommerce Configuration Settings

    Overview Setting-up e-commerce integration involves several steps and tasks. This article discusses the pre-requisites and procedures that need to be completed to successfully set up an integration.  E-commerce Integration Considerations Before t...
  5. Version 1.0.34b

    Release Notes for Version 1.0.34b of Order Time Inventory
  6. Easy Insight Integration Setup

    Learn how to set up Easy Insight integration with Order Time in this detailed guide. Follow five simple steps to start your trial, connect systems, and troubleshoot any issues effectively.
  7. Fedex Carrier Account Setup

    Overview On August 31, 2024, FedEx will transition from their previous SOAP-based Web Services platform to a new RESTful API system. Order Time has proactively adapted to this change by updating our Carrier Rate calculators and displays to seamle...
  8. Version 1.0.37

    Release Notes for Version 1.0.37 of Order Time Inventory
  9. Storage Limits Within Order Time

    Question: What is the maximum size for individual attachments within Order Time? Answer: With your Order Time subscription, you enjoy the flexibility of unlimited data entry. However, it's important to note that individual attachments adde...
  10. Service Items on Work Orders

    Issue: If you have a Work Order that has a Service Item as a component and then also complete a linked PO for that same service Item, arent you double accounting that Item?  Solution: No, when a Work Order component is consumed it is technic...