Problem Code


Problem codes can be setup and later assigned to items that are being repaired on repair orders.

Set up a repair Problem Code

To access the Discount settings, click on the Gear icon in the upper right corner of the screen. Under the General section, click on Profile Lists.  On the Profile Lists, under the Repairs section click on Problem Code.

  • Use Problem Codes to track what issues were found on the various repairs being performed. Mark a problem code as INACTIVE if it should no longer be an option to be selected and assigned to a new repair.
  • Enter the Problem Code's Name, a Description of the Problem Code and If the Code is Active. 
  • Click on Save when done.