Updated Articles

  1. Associate Purchase Orders to Sales Orders

    A Linked PO is when you link a purchase order with a sales order.    One way of doing this is directly from the sales order .   At other times you will want to do this directly on the Purchase Order for multiple sales orders.     The Associate ...
  2. Record Types

    Record Types A Record Type defines the nature of a record. Customers  and Sales Orders are examples of Record Types. Each Record Type has one or more Properties,  also known as Fields. Properties will generally be things such as numbers  or ...
  3. When running the Reorder Analysis, why is my required quantity not showing up?

    When running the Reorder Analysis, why is my required quantity not showing up? When creating a Reorder Analysis in Order Time, the time horizon that is selected allows you project for a certain time range in months or weeks. Based on that time h...
  4. Validation Exception was thrown. Details:Business Validation Error: Unexpected user error. ( -12476 )

    Overview An error on the sync log reads: "Validation Exception was thrown.Details:Business Validation Error: Unexpected user error. ( -12476 )" Cause / Solution Cause: This error is caused by having a Preferred Vendor set to the proble...
  5. The Given Object ID in the Field is Invalid

    If you receive a sync error that reads: The Given Object ID in the Field is Invalid Then this article is for you.
  6. QuickBooks Connector Error - Service Unavailable

    Order Time is not syncing with QuickBooks Desktop throught the Connector Tool as expected.
  7. Can I use Alpha Numeric characters in the Document Numbers?

    Basic document control principals can help make your business run more efficient. Order Time will automatically create a sequence for the document numbers used which will establish a unique identifier for each transaction type.  In order for this...
  8. Item Proxies and Accounts

    For those who are not syncing inventory with their accounting software, the accounts used in the proxies become very important.  A proxy is a non-inventory item used to record transactions in QuickBooks or Xero. There is no limit to the numbe...
  9. Edit Customer Address

    Complete the following steps to enter the customer information: Address Under the Address tab, enter the Primary Billing Address and Primary Shipping address.  (Remember this information will be used to create your customer database, it is ess...
  10. This feature is not enabled in this version of QuickBooks

    This feature is not enabled in this version of QuickBooks error message. A quick fix to this in Order Time Inventory.