Updated Articles

  1. QBO Sync Error: How to know which Vendor/Customer/Item is causing a sync error using the Intuit ID.

    If you receive sync errors between Order Time and QB Online that are related to a Vendor/Customer/Item and it displays the Intuit ID such as in the example below, you can find which entity is causing the error by using that Intuit ID displayed.  ...
  2. Order Time and QuickBooks Have Different Inventory Values

    Troubleshooting Issue: Order Time and QuickBooks Have Different Inventory Values
  3. QBO Discounts and Accounts

    In Order Time there is a place to add an account however QBO discount box does not actually use accounts whereas QuickBook desktop does.   We are actively seeking a permanent solution however you can work around this issue as follows.  Create a...
  4. QuickBooks Error Message: Invalid Argument. The Specified Record Does Not Exist In The List

    Solution to QuickBooks Error Message: Invalid Argument. The Specified Record Does Not Exist In The List
  5. QuickBooks Online: New Automated Sales Tax

    How QuickBooks Online Automated Sales Tax works with Order Time Inventory.
  6. The Min Quantity Must Be Less Than The Max Quantity

    Solution to the max quantity error in Order Time Inventory
  7. How to get Sales Order Numbers on QuickBooks Invoices

    How do I get my sales order numbers to show on my QuickBooks invoices? In this article we explain how to map the Sales Order number from Order Time Inventory to your QuickBooks accounting.
  8. Ship address street showing before Company / Name

    Navigate to Company Preferences  - General .  Un-check or check Display Floor/Suite as a separate line  then click Save.   Repeat to change the preference back to the original value.   ...
  9. How do you remove apostrophes when you export a list or report.

    To remove the apostrophes when you export a list or report go to Company Preferences = General and CHECK Ignore security escape characters when exporting lists and reports to csv. The security escape character prevents malicious code ru...
  10. Adding Labor to a Bill of Materials

    Adding labor costs to your bill of materials will provide a more complete cost for the items you produce which in turns enables you to make better pricing decisions.