Updated Articles

  1. Validation Exception was thrown.Details:Invalid account type - QuickBooks Online

    When you perform a sync and QuickBooks returns errors, you can view the errors on the sync job list by clicking the Errors hyperlink.  One of the errors you may get looks something like  Validation Exception was thrown.Details:Invalid account...
  2. Xero Error: Token not valid

    Did you receive an error when attempting a sync that read: Error: Unexpected Exception = oauth_problem=token_rejected&oauth_problem_advice=The%20access%20token%20is%20not%20valid This article will explain what that error is and how to resolve it.
  3. Object "XXXXX-XXXXXXXXXX" specified in the request cannot be found.

    Object "XXXXX-XXXXXXXXXX" specified in the request cannot be found. QuickBooks Desktop Syncing Error.
  4. BigCommerce: Connection Credentials and Settings

    Overview Order Time has several integrator e-commerce partners. The partnership with these platforms makes inventory and order processing system significantly efficient. In Order Time, the e-commerce partners are presented as ‘Carts’. When you ...
  5. Adding a Discount as a Line Item

    Adding a Discount as a Line Item This article shows how to add a flat discounts to sales orders.  This can be done by creating  an item from a item group that doesn't count inventory like a non inventory item or other charge with price valued at ...
  6. Setting Up Document Statuses

    Overview Document Status helps you control the movement of transactions through your work flow and they are available on all Transactions. The system comes prepackaged  with a set of Statuses for each document Type, however, you can add and ass...
  7. Product Class Sync Error: “Cannot use SalesOrPurchaseMod aggregate when the item is reimbursable”

    How to solve the Product Class Sync Error: “Cannot use SalesOrPurchaseMod aggregate when the item is reimbursable” with QuickBooks
  8. Advanced Security Features

    Some of the most advanced security features for Order Time Inventory.
  9. Inventory Values are not immediately being updated

    Inventory Valuations are Deferred Since the 1.0.32 update all inventory calculations are done after the fact in a separate process. Meaning that you will not immediately see the Value Amounts  appear for a given transaction. Instead, the rec...
  10. Join our Community Forum

    Join the Order Time Community Forum to interact and engage with other users!