Updated Articles

  1. Tracking Production done by 3rd Party Vendor/Supplier

    Learn how to track outsourcing processes with Bill of Materials for Assembly Items in Order Time. Follow these steps to create locations, steps, and allocations for sending inventory to a 3rd party vendor and receiving it back when the work is completed.
  2. Move line is no longer visible

    In order to sort / move lines on a sales order or quote, the 'View Type' must be set to 'Matrix View'   ...
  3. How to avoid creating and paying a bill twice?

    There may be times in your daily operations were you may be creating a Purchase Order in Order Time and paying for the bill prior to you receiving the items.   When you have this type of scenario you want to make sure that you are paying your bil...
  4. Associate Purchase Orders to Sales Orders

    A Linked PO is when you link a purchase order with a sales order.    One way of doing this is directly from the sales order .   At other times you will want to do this directly on the Purchase Order for multiple sales orders.     The Associate ...
  5. Record Types

    Record Types A Record Type defines the nature of a record. Customers  and Sales Orders are examples of Record Types. Each Record Type has one or more Properties,  also known as Fields. Properties will generally be things such as numbers  or ...
  6. When running the Reorder Analysis, why is my required quantity not showing up?

    When running the Reorder Analysis, why is my required quantity not showing up? When creating a Reorder Analysis in Order Time, the time horizon that is selected allows you project for a certain time range in months or weeks. Based on that time h...
  7. Validation Exception was thrown. Details:Business Validation Error: Unexpected user error. ( -12476 )

    Overview An error on the sync log reads: "Validation Exception was thrown.Details:Business Validation Error: Unexpected user error. ( -12476 )" Cause / Solution Cause: This error is caused by having a Preferred Vendor set to the proble...
  8. The Given Object ID in the Field is Invalid

    If you receive a sync error that reads: The Given Object ID in the Field is Invalid Then this article is for you.
  9. QuickBooks Connector Error - Service Unavailable

    Order Time is not syncing with QuickBooks Desktop throught the Connector Tool as expected.
  10. Can I use Alpha Numeric characters in the Document Numbers?

    Basic document control principals can help make your business run more efficient. Order Time will automatically create a sequence for the document numbers used which will establish a unique identifier for each transaction type.  In order for this...