Updated Articles

  1. My Credit Card was declined on the monthly subscription

    This article is designed to help you if your Credit Card was declined in the monthly subscription of Order Time.
  2. Make sure your new Custom Field shows up on your Orders

    You have created a new custom field and you would like it to appear on your Sales Order(s) and/or Purchase Order(s).
  3. I have uploaded a new company logo, but it does not show on the form template

    Have you uploaded your company logo but it is not appearing on the form templates correctly?
  4. Error sorting lists

    A common issue many users come upon is receiving a error when trying to sort lists by column headers.
  5. After changing Purchase As UOMs for an item, the cost in the BOM is not correct

    The cost of my BOM is not showing correctly after I made changes to the Unit of Measure for an item.
  6. The name of my company changed and my items temporarily disappeared

    I logged in and noticed my company name on my file had changed and my items disappeared. I logged out and back in and saw the items had reappeared but noticed the company name is still changed.
  7. Create Support Login

    Order Time now has the ability to authorize a "support login" by the administrator of your account. This article is going to explain how to authorize the support login, the purpose of the support login and how to remove the support login.
  8. How can I enter my purchasing costs for my items in foreign currencies?

    The purpose of this article is to help explain how to best enter your purchasing costs when using foreign currencies.
  9. Enable Split, Drill Down, Flatten Features on a Work Order

    New abilities within the Production tab in Order Time. Check these settings to allow new features in your Work Orders. You can now Flatten, Split, or Drill-Down a Work Order.
  10. Inactive Data in QuickBooks and Order Time

    Issue I made something inactive in QuickBooks but it still shows up in Order Time. Correlation If data is made inactive directly in QuickBooks, Order Time may lose access to that now inactive data and not be able to communicate the fact that i...