Updated Articles

  1. Company Info

    How to change your company info and add company logos to Order Time Inventory.
  2. Session Expired - Resolving Session Expiry in your Browser

    How to solve the "Session Expired" or "Your Session Has Expired" Error every now and then when using Order Time.
  3. Excel File Splitting Solution - Splitting an Excel Sheet Into Multiple Files

    How to split a single Excel file into multiple files prior to importing information into Order Time.
  4. Version 1.0.29

    Release Notes for Version 1.0.29 of Order Time Inventory
  5. Reducing Users, Deactivating an Integration or Suspending Your Account

    Reducing users, deactivating an integration, or suspending your account in Order Time Inventory
  6. Improve Detail Load Time - Lag Issues

    How to fix this Issue: While loading Detail pages, some customers with VERY large databases are experiencing loading lag
  7. Registration

    Registration is the first step in setting up Order Time.  Navigate to the Order Time Registration Page .  Complete the information on the registration page and click Register . Check your email for a confirmation email and click the ...
  8. Recent Email Changes - Amazon Email Services

    Recent Email Changes - 8/15/2019 We have changed the way we send emails as too many were going to spam. It is now being sent from Amazon's email services so it will have a better chance of landing in the inbox, and is being send a little differ...
  9. Order Time Mobile - Item Was Not Found Error

    How to solve the Order Time Mobile 'Item Was Not Found' Error. This involves scanning and barcoding errors in the mobile app.
  10. Creating Refunds and Partial Refunds

    Steps to process a Full Refund from a Payment or a Ship Doc. Additional steps for processing a Partial Refund from the Customer Return interface.