Updated Articles

  1. User Group

    Overview The User Group is used to assign  Alerts to multiple users. Set up User Group  To access the User Group settings, click on the Gear icon in the upper right corner of the screen. Under the General section, click on Profile Lists .  On...
  2. Tasks

    Overview A task is an activity that requires action on the part of the assignee. You can create different types of tasks for example, call and send samples . A task has two states: Open and Closed . You set the state of an activity using ...
  3. Tabs on Detail Pages

    Overview Tabs act as the major source of navigation within Details  pages. Tabs are found on the bottom half of the page and the available tabs will vary depending on which Details Page you are working on. The Tabs have the same general options a...
  4. Sorting Reports

    Overview Reports can be sorted by almost any field, but  only up to three fields can be selected at a time. Most reports have a default sort order that can be customized. Sorting Reports To access your reports screen, click on the Reports tab...
  5. Problem Code

    Overview Problem codes can be setup and later assigned to items that are being repaired on repair orders. Set up a repair Problem Code To access the Discount settings, click on the Gear icon in the upper right corner of the screen. Under the Ge...
  6. Package Type

    Overview The Package Type function allows you to specify shipping dimensions for your packages.   Packages are used to line items to boxes or pallets on Ship Docs . Adding a Package Type To access the Discount settings, click on the Gear icon ...
  7. Magento: Connection Credentials and Settings

    Overview Order Time has several integrator e-commerce partners. The partnership with these platforms makes inventory and order processing system significantly efficient. In Order Time, the e-commerce partners are presented as ‘Carts’. When you ...
  8. Magento

    Magento  Magento is an eCommerce software that provides extended and enterprise-class features. Magento is the 'front end' application where your customers can view your products, place orders and monitor order status and Order Time is your 'back-e...
  9. All Orders Mobile Installation

    To install the software needed to run All Orders Mobile (AOM) on the mobile device, first Download the installation package for the Mobile Device to the computer which you will connect the device to for installation.   The workstation should be ab...
  10. Enable Label Printing Feature

    In order to use the Label Templates in Order Time you will need to first "Activate" it. Log in as the Admin User and go the company gear and under the General Section to the "Label Printing" and activate. You maybe redirected to subscribe to...