Updated Articles

  1. Kits and Kit Config

    Kits are combining two or more items to send to a customer. The Kit itself is NOT an item.
  2. Payment Gateway - Stripe

    Setting up the Stripe Payment Gateway with Order Time Inventory.
  3. Types of Price Levels

    How to manage the different price level types within Order Time Inventory.
  4. Navigating Character Issues in Text Boxes

    Navigating Character Issues in Text Boxes Overview: In software applications like Order Time, errors can occur when specific characters are present in a text box. This happens because the software's working parts are made up of code, and some...
  5. Attribute

    Overview Attribute is a setting used to create a style matrix.   Depending on your business model you can create as many style matrixes as needed. Attribute works in conjunction with Styles .  A Style is a grouping of items that have virtually...
  6. Easy Insight Integration Webinar

    View on YouTube Discover how to elevate your Order Time Inventory experience with comprehensive reports and dashboards that transform high-level charts into actionable insights. Learn how to create stunning interactive dashbo...
  7. Customer has an overdue transaction

    Error Message When syncing a ship doc to QuickBooks you get the error. "Customer has an overdue transaction" Resolution Within QuickBooks  From the main Menu click Edit - Preferences  On the left click Payments Click the Company Preferences...
  8. Duplicate Entries: Managing Inactive List Items in Order Time and QuickBooks

    Issue: When list items like vendors, items, or customers.. etc. are made inactive in Order Time, they are flagged as deleted from QuickBooks Online. However, when these items are reactivated, QuickBooks Online treats them as new, leading to dupl...
  9. No sub of when creating a customer

    Go to accounting integration.   https://app.ordertime.com/accountingintegration Click Disconnect (ignore any error messages it any) Navigate back to accounting integration Click Connect and allow Order Time to access QuickBooks.  Click Save ...
  10. Error - Proxy is Required

    Go to accounting integration.   https://app.ordertime.com/accountingintegration Click Disconnect (ignore any error messages it any) Navigate back to accounting integration Click Connect and allow Order Time to access QuickBooks.  Click Save ...