Updated Articles

  1. QuickBooks Connector Error - Service Unavailable

    Order Time is not syncing with QuickBooks Desktop throught the Connector Tool as expected.
  2. Can I use Alpha Numeric characters in the Document Numbers?

    Basic document control principals can help make your business run more efficient. Order Time will automatically create a sequence for the document numbers used which will establish a unique identifier for each transaction type.  In order for...
  3. Item Proxies and Accounts

    For those who are not syncing inventory with their accounting software, the accounts used in the proxies become very important.  A proxy is a non-inventory item used to record transactions in QuickBooks or Xero. There is no limit to the ...
  4. Edit Customer Address

    Complete the following steps to enter the customer information: Address Under the Address tab, enter the Primary Billing Address and Primary Shipping address.  (Remember this information will be used to create your customer database, it i...
  5. This feature is not enabled in this version of QuickBooks

    This feature is not enabled in this version of QuickBooks error message. A quick fix to this in Order Time Inventory.
  6. Validation Exception was thrown.Details:Invalid account type - QuickBooks Online

    When you perform a sync and QuickBooks returns errors, you can view the errors on the sync job list by clicking the Errors hyperlink.  One of the errors you may get looks something like  Validation Exception was thrown.Details:Inval...
  7. Xero Error: Token not valid

    Did you receive an error when attempting a sync that read: Error: Unexpected Exception = oauth_problem=token_rejected&oauth_problem_advice=The%20access%20token%20is%20not%20valid This article will explain what that error is and how to resolve it.
  8. Troubleshooting QuickBooks Online Sync Errors - Max Character Length

    From time to time there may be some Sync errors. These are usually east to resolve.     In order to determine if there are any sync errors, navigate to the Sync Jobs list  and click the hyperlink within the Errors column.  ...
  9. Object "XXXXX-XXXXXXXXXX" specified in the request cannot be found.

    Object "XXXXX-XXXXXXXXXX" specified in the request cannot be found. QuickBooks Desktop Syncing Error.
  10. BigCommerce: Connection Credentials and Settings

    Overview Order Time has several integrator e-commerce partners. The partnership with these platforms makes inventory and order processing system significantly efficient. In Order Time, the e-commerce partners are presented as ‘Carts&rsquo...