New Articles

  1. Webinar - New Version 1.0.38 Features + Q&A New

    Order Time Inventory version 1.0.38 webinar video, conducted on March 19, 2025. This update includes ACH/eCheck functionality, new batch actions for Sales Orders and Work Orders, enhanced preferences, API improvements, and crucial bug fixes. Stay ahead with the latest enhancements—check out the full release notes and learn how to perform a hard refresh for optimal performance.
  2. Version 1.0.38

    Discover what's new in Order Time Inventory with version 1.0.38, released on March 13, 2025! This update includes ACH/eCheck functionality, new batch actions for Sales Orders and Work Orders, enhanced preferences, API improvements, and crucial bug fixes. Stay ahead with the latest enhancements—check out the full release notes and learn how to perform a hard refresh for optimal performance.
  3. Required Element not found in QuickBooks

    How to resolve the sync error "There was a required element that could not be found in QuickBooks"
  4. Version 1.0.37

    Release Notes for Version 1.0.37 of Order Time Inventory
  5. QuickBooks Desktop Sync Tool - This application has not accessed this QuickBooks company data file before

    This application has not accessed this QuickBooks company data file before error within QuickBooks Desktop
  6. Payment Gateway - Order Time Pay Updated

    Order Time Pay: The premier payment solution for Order Time Inventory.
  7. Quickbook Sync Error - An Attempt Was Made to Delete an Invoice with a Date that is on or before the Closing Date of the Company

    Overview: You have received sync error - An attempt was made to delete an invoice with a date that is on or before the closing date of the company.  Issue:  This error message appears during the synchronization between Order Time Invent...
  8. Fedex Carrier Account Setup

    Overview On August 31, 2024, FedEx will transition from their previous SOAP-based Web Services platform to a new RESTful API system. Order Time has proactively adapted to this change by updating our Carrier Rate calculators and displays to seamle...
  9. QuickBooks Desktop Sync - Unable to continue, the current company file is unexpected

    Resolve the 'Unable to continue, the current company file is unexpected' error during QuickBooks Desktop sync by ensuring the file paths in QuickBooks and Order Time match. Follow these steps to fix the issue and resume syncing.
  10. Changing Item Groups - Sync Errors - The account period has closed

    Learn how to resolve sync errors in QuickBooks when changing Item Group accounts that impact prior years. This guide explains how to handle the 'account period has closed' error, update items in QuickBooks Online, and manage errors in the Order Time Sync Queue.