New Articles

  1. How to Clear Order Time Site Cookies

    Learn how to quickly clear cookies and site data for Order Time directly from the URL bar in Chrome and Firefox. Ideal for resolving login issues or glitches after a new software release.
  2. Version 1.0.39

    Discover what's new in Order Time version 1.0.39 – including support for Order Time Pay Canada, enhanced payment method controls, batch editing capabilities, expanded API functionality, detailed memo tab highlights, and key fixes across Work Orders, Quotes, and Shipping. Packed with powerful new p
  3. Bin

    BinObject The Bin is a sub-area within a Location .   End Point Properties Json Sample End Point /locationbin GET, POST, PUT, DELETE GET and DELETE requests expect parameter id of type Int32. To...
  4. Lot or Serial No

    Lot Or Serial No Object The Lot or Serial No (LSN) is a record type that allows for specific identification of units within the same item.  End Point Properties Json Sample End Point /lotorserial GET,...
  5. This feature is not enabled or not available in this version of QuickBooks

    Symptom When syncing a ship doc or customer from Order Time to QuickBooks Desktop you may get the following error: this feature is not enabled or not available in this version of QuickBooks Reason You are using Classes in Order Time, b...
  6. How to view sync, ecommerce or edi errors

    Integration between two system sometimes results in errors.   Each time Order Time runs an accounting sync, EDI import or Ecommerce import we create a 'Job'.   You can view each Jobs within Order Time.   e.g. Accounting Sync. Click on the l...
  7. The ticket parameter is invalid

    This error message means that QuickBooks Desktop lost connection to the file during the sync.    Attempting another sync usually resolves the issue.  You may also see this error:   Unexpected error. Check the "qbsdklog.txt" file for possible addi...
  8. Webinar - Your Most-Requested Reports: Step-by-Step

    Learn how to build powerful, commonly requested reports in Order Time Inventory, including item ledgers, sales pivots, vendor cost updates, reorder points, and more. Covers report structure, table joins, calculated fields, and expert tips from our live webinar.
  9. Why is Inventory Valuation in All Order different than Order Time.

    Why is Inventory Valuation in All Order different than Order Time Both All Orders and Order Time use the FIFO  inventory valuation method however there are some differences in their implementation between the two system.  Negative Inventory ...
  10. Bom Step

    BOM Step BOM Step is a Child object of  Bill of Materials   End Point Properties Json Sample End Point /bomstep GET, POST, PUT, DELETE GET and DELETE requests expect parameter id of type Int32. Top Properties Pr...