New Articles

  1. This feature is not enabled or not available in this version of QuickBooks New

    Symptom When syncing a ship doc or customer from Order Time to QuickBooks Desktop you may get the following error: this feature is not enabled or not available in this version of QuickBooks Reason You are using Classes in Order Time, b...
  2. How to view sync, ecommerce or edi errors New

    Integration between two system sometimes results in errors.   Each time Order Time runs an accounting sync, EDI import or Ecommerce import we create a 'Job'.   You can view each Jobs within Order Time.   e.g. Accounting Sync. Click on the l...
  3. The ticket parameter is invalid New

    This error message means that QuickBooks Desktop lost connection to the file during the sync.    Attempting another sync usually resolves the issue.  You may also see this error:   Unexpected error. Check the "qbsdklog.txt" file for possible addi...
  4. Webinar - Your Most-Requested Reports: Step-by-Step

    Learn how to build powerful, commonly requested reports in Order Time Inventory, including item ledgers, sales pivots, vendor cost updates, reorder points, and more. Covers report structure, table joins, calculated fields, and expert tips from our live webinar.
  5. Why is Inventory Valuation in All Order different than Order Time.

    Why is Inventory Valuation in All Order different than Order Time Both All Orders and Order Time use the FIFO  inventory valuation method however there are some differences in their implementation between the two system.  Negative Inventory ...
  6. Bom Step

    BOM Step BOM Step is a Child object of  Bill of Materials   End Point Properties Json Sample End Point /bomstep GET, POST, PUT, DELETE GET and DELETE requests expect parameter id of type Int32. Top Properties Pr...
  7. BOM Component

    BOM Component  BOM Component is a Child object of Bill of Materials   End Point Properties Json Sample End Point /bomcomponent GET, POST, PUT, DELETE GET and DELETE requests expect parameter id o...
  8. Kit Wizard - BETA

    Kit Wizard The Kit Wizard end point allows you change the selections on a sales order or quote having kits or config boms.  End Point Properties Json Sample End Point /kitwizard GET,  PUT GET reque...
  9. Webinar - Tariffs & Cost Control

          View on YouTube Helpful Resources Custom Fields & Calculated Fields https://help.ordertime.com/help/custom-fields Webinar - Custom & Calculated Fields https://help.ordertime.com/help/webinar-c...
  10. Repair Order

    Repair Order Object Repair Order is a transaction  used track the repair or refurbishment of products and serial numbers.      Like all transactions it is comprised of a Doc portion (Repair Order) and one or more Line Items (RepairOrd...