New Articles

  1. QuickBooks Desktop Connector is Stuck New

    Symptom The Sync Job seems to be taking too long.  Resolution Open the Connector Click Edit Settings Click Reset Status Click Yes to confirm X out of the form You should see you Sync Job start, if not click Start Now.  ...
  2. Quickbook Sync Error - An Attempt Was Made to Delete an Invoice with a Date that is on or before the Closing Date of the Company

    Overview: You have received sync error - An attempt was made to delete an invoice with a date that is on or before the closing date of the company.  Issue:  This error message appears during the synchronization between Order Time Inventor...
  3. Fedex Carrier Account Setup

    Overview On August 31, 2024, FedEx will transition from their previous SOAP-based Web Services platform to a new RESTful API system. Order Time has proactively adapted to this change by updating our Carrier Rate calculators and displays to seamle...
  4. QuickBooks Desktop Sync - Unable to continue, the current company file is unexpected

    Resolve the 'Unable to continue, the current company file is unexpected' error during QuickBooks Desktop sync by ensuring the file paths in QuickBooks and Order Time match. Follow these steps to fix the issue and resume syncing.
  5. Changing Item Groups - Sync Errors - The account period has closed

    Learn how to resolve sync errors in QuickBooks when changing Item Group accounts that impact prior years. This guide explains how to handle the 'account period has closed' error, update items in QuickBooks Online, and manage errors in the Order Time Sync Queue.
  6. Version 1.0.36a

    Release Notes for Version 1.0.36a of Order Time Inventory
  7. Creating a Configurable Bill of Materials

    Overview An Assembly is taking two or more items and combining them to create a new item. Creating a configurable bill of materials (BOM) is essential in modern manufacturing, it supports make-to-order production strategies by allowing quick ad...
  8. Exception was thrown.Details:Business Validation Error: Make sure all your transactions have a VAT rate before you save.

    Symptoms:  You get the error: Exception was thrown.Details:Business Validation Error: Make sure all your transactions have a VAT rate before you save. You are using QBO You charge or are charged VAT or GST You are syncing either a Ship Doc,...
  9. Navigating Character Issues in Text Boxes

    Navigating Character Issues in Text Boxes Overview: In software applications like Order Time, errors can occur when specific characters are present in a text box. This happens because the software's working parts are made up of code, and some...
  10. Easy Insight Integration Webinar

    View on YouTube Discover how to elevate your Order Time Inventory experience with comprehensive reports and dashboards that transform high-level charts into actionable insights. Learn how to create stunning interactive dashboar...