New Articles

  1. Item Editor Page Layout Error 500 - Purchasing Tab Conflicts with Kits

    Issue: Receiving an Error 500 when trying to view the Purchasing Tab on a Kit Item Our Product Engineering team has identified this issue and is working on a permanent resolution for Kit Items. Solution: Special Notes Below Any Field move...
  2. Item Substitution on a Sales Order

    Learn how to enhance your sales process by setting up and using item substitutions in Order Time. This guide walks you through adding related items as replacements to prepare for stockouts, ensuring your sales team can quickly adapt with suitable alternatives, maintaining efficiency and customer satisfaction. Perfect for businesses looking to optimize inventory management and sales strategies.
  3. Enable Catalog Ordering

    Learn to enable Catalog Ordering, access the catalog, select and add items, filter your search, and utilize customer item aliases for a streamlined and informed sales order experience. Perfect for enhancing sales efficiency and decision-making in a fast-paced sales environment.
  4. Apps on your Shopify store require updating before April 1, 2024

    Disregard the recent Shopify email regarding API deprecation; Order Time Development is proactively addressing the necessary updates to ensure your store operates without interruption.
  5. QuickBooks Online Error: Failed to disconnect, invalid authorization

    Resolve the "Error: Failed to disconnect, invalid authorization" in Order Time Inventory by following the provided steps to reauthorize your connection.
  6. Zapier Integration

    Learn how to automate your workflow with Order Time's Zapier integration. This guide walks you through creating Zaps using triggers like new Contacts, Customers, Leads, or Tasks in Order Time, connecting with thousands of apps to streamline your processes and boost productivity.
  7. Please Avoid Using < and > Symbols Within Description Fields

    Symbols to avoid using within Order Time Inventory
  8. Ecommerce Configuration Settings

    Overview Setting-up e-commerce integration involves several steps and tasks. This article discusses the pre-requisites and procedures that need to be completed to successfully set up an integration.  E-commerce Integration Considerations Bef...
  9. Using Proxy Customers for Ecommerce Orders

    How to create Proxy Customers for your Ecommerce Orders and Configure your Ecommerce Cart to use them.
  10. 2Ship Integration Guide Updated

    Learn how to integrate 2Ship with Order Time Inventory for improved shipping efficiency. This guide covers prerequisites, activation, configuration, setting up default shipping methods, filter application, document type enabling, custom field setup for 2Ship Shipment IDs, automated status changes, and data transfer processes to ensure a seamless workflow.