New Articles

  1. 2Ship Integration Guide Updated

    Learn how to integrate 2Ship with Order Time Inventory for improved shipping efficiency. This guide covers prerequisites, activation, configuration, setting up default shipping methods, filter application, document type enabling, custom field setup for 2Ship Shipment IDs, automated status changes, and data transfer processes to ensure a seamless workflow.
  2. Why Some Line Items Have a $0 Value

    Why some line items have a $0 value: There could be various reasons why certain line items show a $0 value. Enabling negative inventory might explain some instances, where available inventory contributes to the value on sales orders, work orders,...
  3. [Action required] Apps on your Shopify store require updating before January 2, 2024

    Overview Some of our customers have received the following email about changes with Shopify -  [Action required] Apps on your Shopify store require updating before January 2, 2024 No Fixes Necessary We updated our integration w...
  4. Inventory Status by Item Table for the Bill of Materials Report

    Enhance your production tracking with the updated Bill of Materials Report, now featuring the Item Status table. Learn how to access, customize, and configure your report for detailed inventory status, ensuring a thorough view of all steps and components in your production process.
  5. Version 1.0.34b

    Release Notes for Version 1.0.34b of Order Time Inventory
  6. 500 Server Error - Your request cannot be processed due to a critical error. Please contact support.

    Resolving the 500 Server Error: 500 Server Error - Your request cannot be processed due to a critical error. Please contact support.
  7. Managing Expiration Dates in Order Time

    Effectively manage your inventory by tracking expiration dates for lotted and serialized items in Order Time. Explore our step-by-step guide on setting expiration dates.
  8. Creating an Invoice of your Order Time Subscription

    Find out how to create a PDF out of your payments and invoices within Billing & Subscriptions.
  9. Validation Exception was thrown. Details:Business Validation Error: Unexpected user error. ( -12476 )

    Overview An error on the sync log reads: "Validation Exception was thrown.Details:Business Validation Error: Unexpected user error. ( -12476 )" Cause / Solution Cause: This error is caused by having a Preferred Vendor set to ...
  10. Handling the Costs of Goods Sold account. How certain conditions may impact behavior and WO components

    From time to time you may see various small bill amounts in Cost of Goods Sold or Inventory Asset relating to an NC Internal Bill. KEEP IN MIND THAT ORDER TIME ONLY SENDS THE COST TO QB BUT DOES NOT HANDLE IT. In addition, KEEP IN MIND that Order Ti...