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Issue When we send an invoice to QuickBooks, by default we do not specify the account receivable associated with it. When this happens QuickBooks tries to use the same account that was used on the most recently entered document of the same type. ...
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Order Time payment sync error indicating that the amount applied is greater than payment or refund amount.
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Created On: 08/20/2021
in Sales In many cases you may have custom forms developed for specific customers. Instead of selecting the form you want on each transaction you may set the defaults on your customer profiles.
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Created On: 08/13/2021
in Production On Works Orders there is a Reload BOM button. This Button is a quick and easy way to update existing Work Orders after you've made changes to the corresponding BOM.
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Created On: 08/13/2021
in Sales You have the ability to attach a Sales Rep to a Customers Address. This way if you have multiple addresses for a customer you can have a Sales Rep responsible for each.
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Issue: Accounting Sync Error that states - Validation Exception was thrown. Duplicate Document Number Error Solution: Delete the Invoice AND the Journal Entry and Resync This usually happens when you have manually synced your Ship Do...
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Here is our latest webinar from 6/23/2021 about customizing and creating reports from scratch in Order Time. We also go through some handy tips and tricks for making customized inventory reports.
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Make sure to follow the instructions in the Enable Label Printing Feature article. Also double check that your machine is on the Order Time Label Printing: Supported Printers list. > Open Control Panel Open the Start Menu (click the&nb...
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An error on the sync log reads " QuickBooks found an error when parsing the provided XML text stream"
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Video from our free webinar on 6/09/2021 at 2pm ET for information about the newest updates to the Order Time Mobile App!