New Articles

  1. Importing - Assembly Item New

    Importing - Assembly Item Purpose:  The Assembly Item Import type is used to Create new Assembly type Items OR update Assembly type items.  Required Fields:  New Items: Name, UOM or UOM SET...
  2. Importing Tips New

    Importing Tips Templates: Here is a Zip file with all the templates we have built over time. These templates have many of the more common fields but not all the available fields for each import type.  Order Time Import Templates.zip We do stro...
  3. Importing - Adjustment Line Item New

    Importing - Adjustment Line Item Purpose:  This import is designed to add lines or update existing lines on an adjustment. For this to work The Adjustment MUST already exist so that the Adjustment number can be added as a field on ...
  4. QuickBooks Payments: No Access Token Error

    Resolve the No Access Token Error in QuickBooks Payments with this step-by-step guide. Learn how to reset your payment gateway, refresh preferences, and ensure payments sync correctly with QuickBooks Merchant Services.
  5. How to Clear Order Time Site Cookies

    Learn how to quickly clear cookies and site data for Order Time directly from the URL bar in Chrome and Firefox. Ideal for resolving login issues or glitches after a new software release.
  6. Version 1.0.39

    Discover what's new in Order Time version 1.0.39 – including support for Order Time Pay Canada, enhanced payment method controls, batch editing capabilities, expanded API functionality, detailed memo tab highlights, and key fixes across Work Orders, Quotes, and Shipping. Packed with powerful new p
  7. Bin

    BinObject The Bin is a sub-area within a Location .   End Point Properties Json Sample End Point /locationbin GET, POST, PUT, DELETE GET and DELETE requests expect parameter id of type Int32. To...
  8. Lot or Serial No

    Lot Or Serial No Object The Lot or Serial No (LSN) is a record type that allows for specific identification of units within the same item.  End Point Properties Json Sample End Point /lotorserial GET,...
  9. This feature is not enabled or not available in this version of QuickBooks

    Symptom When syncing a ship doc or customer from Order Time to QuickBooks Desktop you may get the following error: this feature is not enabled or not available in this version of QuickBooks Reason You are using Classes in Order Time, b...
  10. How to view sync, ecommerce or edi errors

    Integration between two system sometimes results in errors.   Each time Order Time runs an accounting sync, EDI import or Ecommerce import we create a 'Job'.   You can view each Jobs within Order Time.   e.g. Accounting Sync. Click on the l...