New Articles

  1. Webinar - Adding Price Levels & Discounts

    Learn how to add price levels, explaining the types of price levels, adding discounts, and setting company preferences.
  2. Merging Customers

    The purpose of the merge customer function is to consolidate the information from 2 customers into 1.
  3. Creating a Transfer from a Sales Order

    Overview There are 2 main reasons your company needs to create transfers from Sales Orders.  You want to treat a location as though they were a customer.   A sales order is a great way to prepare stock. You can create linked purchases and linked ...
  4. Cannot see the custom field I created

    Symptoms You created a custom field (for example an item custom field) but when you go view or edit the record, the field does not appear in the custom tab. Cause You have customized the your page layouts.  Resolution Edit your page layout...
  5. Version 1.0.26

    Version 1.0.26 Released October 11, 2019 - Known issues fixed,  improvements and new features added as follows: Action Description Added Ability to add non-inventory, service or other charge item to a Sales Order or Ship Doc with a negati...
  6. Webinar - Label Printing, Barcodes, & Templates

    Creating label templates, enabling label printing, setting up item barcodes, and the supported printers for labeling in Order Time Inventory.
  7. Order Time Security & Backups

    Platform Security Let's start off with the security of the platform itself. Order Time runs on an AWS Cloud backbone. Security is our highest priority. Our data centers and network architecture have two redundancies so that even in the case of a ...
  8. ShipStation Ship Method Mapping

    Once you've created your custom store in ShipStation you can edit service mappings. In our previous article, we showed you the Status Mapping,  where we were using the default Ship Doc statuses . We mentioned making the appropriate changes if you...
  9. Webinar - Payments Overview & Sending Payment Requests

    Sending payment requests, using the payment list, adding payments, adding payment gateways, and payment methods in Order Time Inventory.
  10. Onboarding Checklist

    The complete onboarding checklist for Order Time Inventory