Popular Articles

  1. Purchasing Remote Training Hours

    Here is a quick guide on purchasing Remote Training Hours straight from the Billing & Subscriptions section of Order Time Inventory.
  2. Activity Status

    Overview  The Activity Status provides visibility for open and closed activities.  Activity Status  This function allow users have the ability to create custom statuses for activities. The Activity Status page allows you to create new statuses fo...
  3. QBO Sync Error: How to know which Vendor/Customer/Item is causing a sync error using the Intuit ID.

    If you receive sync errors between Order Time and QB Online that are related to a Vendor/Customer/Item and it displays the Intuit ID such as in the example below, you can find which entity is causing the error by using that Intuit ID displayed.  ...
  4. Issue a Customer Refund as a Credit

    You need to issue a customer refund as a credit. This can happen for several reasons but lets use the example of a customer paid to much for an item.
  5. Custom Fields - Sales Order Items - Pick List

    This is a very specific guide to create a pick list for Sales Order Items For the main guide to custom fields, head here . Log into OT as the admin ( or a user with Admin role) Go to the admin panel ( top right corner) Under SETTINGS sel...
  6.  Order Time Mobile - [VIDEO] Sales Orders & Picking

    Using the Sales Order List in Order Time Warehouse and Picking your Items. This creates a Ship Doc in Order Time when you are finished.
  7. Importing Item Images

    The purpose of this article is to demonstrate the steps taken to import item images. The best way to import images for your items would be with Web Resources. To import your item images you will use the import function found in the admin panel of your Order Time file. You will want to create a CSV file containing the item name, that it is a web resource and the web address of the item image.
  8. Stop Email Delivery Issues: Verify Your Domain

    Verify your domain today to avoid having your emails sent from Order Time end up in your customer's SPAM!
  9. Details - Page Layouts

    This article will guide you through the various options available for setting up your Details screens exactly the way you want. In the Edit Details Page you will find the Container Sections and Tab Container Sections that will allow you to modi...
  10. Inventory Values are not immediately being updated

    Inventory Valuations are Deferred Since the 1.0.32 update all inventory calculations are done after the fact in a separate process. Meaning that you will not immediately see the Value Amounts  appear for a given transaction. Instead, the rec...