Popular Articles

  1. Custom Fields - Sales Order Items - Pick List

    This is a very specific guide to create a pick list for Sales Order Items For the main guide to custom fields, head here . Log into OT as the admin ( or a user with Admin role) Go to the admin panel ( top right corner) Under SETTINGS sel...
  2. Mapping custom Fields with QBO

    How to sync the custom field data from Order Time to QuickBooks Online using the Accounting Integration Configurator.
  3. Details - Page Layouts

    This article will guide you through the various options available for setting up your Details screens exactly the way you want. In the Edit Details Page you will find the Container Sections and Tab Container Sections that will allow you to modi...
  4. Troubleshooting QuickBooks Online Sync Errors - Max Character Length

    From time to time there may be some Sync errors due to max character length. These are usually easy to resolve.     The fix below works for Customers, Items, and Vendors. In order to determine if there are any sync errors, navigate...
  5. Creating Refunds and Partial Refunds

    Steps to process a Full Refund from a Payment or a Ship Doc. Additional steps for processing a Partial Refund from the Customer Return interface.
  6. B2B - Setting up Item Categories & Customer Categories

    Setting up Item Categories & Customer Categories for Order Time Inventory
  7. Bill Of Materials (BOM)

    Bill Of Materials Object The Bill of Materials or BOM is like a recipe, it tells the system which components are required to make the finished good End Point /bom GET  Use the BOM ID  e.g.   https://services.ordertime.com/api/bom?id=12 Or...
  8. Shipping Carrier Account

    Learn how to configure and manage shipping carrier accounts in Order Time Inventory. This step-by-step guide covers setup, carrier integration, and troubleshooting to ensure seamless shipping operations.
  9. Advanced Security Features

    Some of the most advanced security features for Order Time Inventory.
  10. Duplicating a Sales Order

    How to clone or duplicate a Sales Order in Order Time Inventory.