Popular Articles

  1. Importing Item Images

    The purpose of this article is to demonstrate the steps taken to import item images. The best way to import images for your items would be with Web Resources. To import your item images you will use the import function found in the admin panel of your Order Time file. You will want to create a CSV file containing the item name, that it is a web resource and the web address of the item image.
  2. Stop Email Delivery Issues: Verify Your Domain

    Verify your domain today to avoid having your emails sent from Order Time end up in your customer's SPAM!
  3. Complete a Value Adjustment

    Creating an inventory value adjustment in Order Time under the Warehouse tab.
  4. Importing

    Overview Our software provides you with an easy to use tool that will help import multiple records at the same time using CSV files. To access the Import function, click on the Gear icon (near the upper-right corner of the screen).  Under Gen...
  5. Creating Refunds and Partial Refunds

    Steps to process a Full Refund from a Payment or a Ship Doc. Additional steps for processing a Partial Refund from the Customer Return interface.
  6. B2B - Setting up Item Categories & Customer Categories

    Setting up Item Categories & Customer Categories for Order Time Inventory
  7. Passwords

    Overview A user's password will be set while creating a user .  However the system provides simple solutions for password management when a user needs to reset their password. Users should use Reset Password when the forget their pass...
  8. Troubleshooting QuickBooks Online Sync Errors - Max Character Length

    From time to time there may be some Sync errors. These are usually east to resolve.     In order to determine if there are any sync errors, navigate to the Sync Jobs list  and click the hyperlink within the Errors column.  ...
  9. Inventory Values are not immediately being updated

    Inventory Valuations are Deferred Since the 1.0.32 update all inventory calculations are done after the fact in a separate process. Meaning that you will not immediately see the Value Amounts  appear for a given transaction. Instead, th...
  10. Bill Of Materials (BOM)

    Bill Of Materials Object The Bill of Materials or BOM is like a recipe, it tells the system which components are required to make the finished good End Point /bom GET  Use the BOM ID  e.g.   https://services.ordertime.com/api...