Updated Articles

  1. Importing New Sales Orders

    Importing sales orders at this time is a 2 step process.  First you import the Sales Order ,  like the customer and order number then you import the Sales Order Lines .  Tips for the Sales Order Make sure to include the Is New ...
  2. Preparing the Import File

    Overview Your import file has columns that are specific to the List that you are going to use. To ensure that the import file will contain the correct set of columns, you need to export the list into your CSV viewer/editor.  The steps for ...
  3. Import Fields

    Overview This section contains a list of fields for each import record type in the Import tool.   Each record type contains fields where information are stored. Fields can be mandatory (required) or non-mandatory. Taking note of the mandatory...
  4. Importing

    Overview Our software provides you with an easy to use tool that will help import multiple records at the same time using CSV files. To access the Import function, click on the Gear icon (near the upper-right corner of the screen).  Under Gen...
  5.  Import - Overview

    Overview Importing is an efficient way of migrating a large amount of data into the system and streamlining your data. The Import tool provides you the capability of transferring data to the system from a spreadsheet instead of entering each item m...
  6. Creating a Transfer from a Sales Order

    Overview There are 2 main reasons your company needs to create transfers from Sales Orders.  You want to treat a location as though they were a customer.   A sales order is a great way to prepare stock. You can create linked purchases a...
  7. Version 1.0.26

    Version 1.0.26 Released October 11, 2019 - Known issues fixed,  improvements and new features added as follows: Action Description Added Ability to add non-inventory, service or other charge item to a Sales Order or Ship Doc with a n...
  8. Order Time Security & Backups

    Platform Security Let's start off with the security of the platform itself. Order Time runs on an AWS Cloud backbone. Security is our highest priority. Our data centers and network architecture have two redundancies so that even in the case o...
  9. ShipStation Ship Method Mapping

    Once you've created your custom store in ShipStation you can edit service mappings. In our previous article, we showed you the Status Mapping,  where we were using the default Ship Doc statuses . We mentioned making the appropriate chang...
  10. I'm using Right Networks, what should I do?

    Right Networks is the proven leader for QuickBooks hosting. Their QuickBooks Desktop Cloud solution gets your QuickBooks file into the cloud.  As Right Networks is a managed hosting environment you will need them to download and install the Q...