Popular Articles

  1.  Webinar - New Features in Version 1.0.27 + Open Q&A

    Newest changes in version 1.0.27 and a completely open Q&A session.
  2. Accounting Integration Restrictions

    Control the ability of a User role to manage the Accounting Integration. This option is designed to Allow or prevent Roles to have the ability to Prevent Sync or Undo Sync on a transaction.
  3. Item Image

    Item Image Object End Point Properties Json Sample End Point /itemimage GET, POST, PUT, DELETE GET and DELETE requests expect parameter id of type Int32. PUT cannot be used to change the file.  If this is the intention,  first De...
  4. QuickBooks Desktop Sync Error - Transaction amount must be positive

    How to fix the QuickBooks Desktop sync error that states, "Transaction amount must be positive."
  5. The Given Object ID in the Field is Invalid

    If you receive a sync error that reads: The Given Object ID in the Field is Invalid Then this article is for you.
  6. General Preferences - Period Closing Date

    Order Time has a field called Period Closing Date. This field will allow you to “lock” Order Time Transactions prior to the set date by preventing Edits and Deletions of Posting Documents by Date.
  7. Configuring ACH Payment Requests in the Email Template

    Learn how to set up ACH payment requests in your email templates with this step-by-step guide.
  8. QBO Discounts and Accounts

    In Order Time there is a place to add an account however QBO discount box does not actually use accounts whereas QuickBook desktop does.   We are actively seeking a permanent solution however you can work around this issue as follows.  Create a...
  9. QuickBooks Connector Error - Service Unavailable

    Order Time is not syncing with QuickBooks Desktop throught the Connector Tool as expected.
  10. Custom Field Definition

    Custom field definition Each Record Type has a list of custom fields .   You may need their definitions in order to properly populate your entities and transactions.   End Point /customdielddefinition GET GET requests expect parameter of typ...