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Last Updated: 09/14/2023
in API Transactions Refund Object Refund are applied to either a Payment or Customer Return. Generally a payment is taken on a sales order. There are 2 scenarios You never shipped the order, then you should apply the refund to the payment then change the status on ...
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If you receive a sync error that reads: The Given Object ID in the Field is Invalid Then this article is for you.
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Last Updated: 10/26/2021
in API Entities Item Image Object End Point Properties Json Sample End Point /itemimage GET, POST, PUT, DELETE GET and DELETE requests expect parameter id of type Int32. PUT cannot be used to change the file. If this is the intention, first De...
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Last Updated: 05/16/2022
in AdminControl the ability of a User role to manage the Accounting Integration. This option is designed to Allow or prevent Roles to have the ability to Prevent Sync or Undo Sync on a transaction.
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In Order Time there is a place to add an account however QBO discount box does not actually use accounts whereas QuickBook desktop does. We are actively seeking a permanent solution however you can work around this issue as follows. Create a...
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Order Time is not syncing with QuickBooks Desktop throught the Connector Tool as expected.
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How to fix the QuickBooks Desktop sync error that states, "Transaction amount must be positive."
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Last Updated: 11/13/2024
in Admin Company PreferencesOrder Time has a field called Period Closing Date. This field will allow you to “lock” Order Time Transactions prior to the set date by preventing Edits and Deletions of Posting Documents by Date.
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Make sure to follow the instructions in the Enable Label Printing Feature article. Also double check that your machine is on the Order Time Label Printing: Supported Printers list. > Open Control Panel Open the Start Menu (click the Windo...
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Webinar from February 10th at 2pm ET about important accounting integration choices. Tim Grant is a QuickBooks Solution Provider specializing in Inventory, Manufacturing, and Transportation.