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Last Updated: 09/14/2023
in API Transactions Refund Object Refund are applied to either a Payment or Customer Return. Generally a payment is taken on a sales order. There are 2 scenarios You never shipped the order, then you should apply the refund to the payment then change the statu...
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Order Time payment sync error indicating that the amount applied is greater than payment or refund amount.
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Last Updated: 10/26/2021
in API Entities Attachment Object End Point Properties Json Sample End Point /attachment GET, POST, PUT, DELETE GET and DELETE requests expect parameter id of type Int32. PUT cannot be used to change the file. If this is the intention, ...
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Last Updated: 03/02/2023
in Onboarding Items Attachments are any document or images that you would like to associate with a given entity or transaction . On the details page of most records types, you will see a tab for Attachments. An attachment could a...
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View on YouTube Notes from the latest webinar on Performing a Production Disassembly The webinar video is up! Check it out here Download the Slide Deck (PDF) In this webinar you ...
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Last Updated: 09/14/2023
in PurchasingReceiver Allocation enables you to allocate Items directly from a Receiver to Open Sales Orders and Work Orders.
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Issue: Accounting Sync Error that states - Validation Exception was thrown. Duplicate Document Number Error Solution: Delete the Invoice AND the Journal Entry and Resync This usually happens when you have manually synced your Ship Do...
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Our free webinar on Wednesday, November 18th at 2pm ET about our new partner, Ace Cloud Hosting.
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Last Updated: 06/30/2022
in Admin Company Preferences Mail and Calendar Integration Here you can enable and disable the Mail and or Calendar integration Checking the box will enable the integration Leaving it unchecked will disable the integration ...
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Issue I made something inactive in QuickBooks but it still shows up in Order Time. Correlation If data is made inactive directly in QuickBooks, Order Time may lose access to that now inactive data and not be able to communicate the fact that i...