Popular Articles

  1. The name of my company changed and my items temporarily disappeared

    I logged in and noticed my company name on my file had changed and my items disappeared. I logged out and back in and saw the items had reappeared but noticed the company name is still changed.
  2. My Count Timed Out and Adjustment Did Not Close

    The cause of an Order Time Count timing out maybe just that the number of items are to large. The adjustment is still running in the background so be patient.
  3. Excel Converted Number to Scientific Notation

    When exporting data from Order Time it is most often opened in Microsoft Excel. Microsoft Excel often tries to format numbers for you. Sometimes this causes a problem with numbers being replaced with scientific notation.
  4. Missing Components on Bills of Material

    The components on your Bill of Materials may disappear if you re-organzie the columns incorrectly at the step level.
  5. Inventory Valuation 'At Date' Report

    Here we provide the steps on how to create an Inventory Valuation report that is populated up to a specific date.
  6. B2B Cart import

    Contacts may import their Items and Quantities into their respective carts in the B2B portal. This essentially is allowing your customers to quickly place orders into Order Time.
  7. Shopify API Update 3/31/2023

    We have already updated our connection to Shopify API version 2022-10, and this conversion has been handled seamlessly on the backend of Order Time.
  8. Auto Allocate for Ecommerce

    When integrating Order Time with an Ecommerce solution you can automatically import transactions from the Ecommerce software into Order Time as Sales Orders. When importing these transactions to Sales Orders you can automatically set the Status of the Sales Order to Approved. If the transactions are imported to Order Time and automatically set to Approved, then you can also automatically Allocate the inventory to the Sales Order.
  9. Xero Error: Token not valid

    Did you receive an error when attempting a sync that read: Error: Unexpected Exception = oauth_problem=token_rejected&oauth_problem_advice=The%20access%20token%20is%20not%20valid This article will explain what that error is and how to resolve it.
  10. Version 1.0.36a

    Release Notes for Version 1.0.36a of Order Time Inventory