Popular Articles

  1. Order Time Mobile - Turning Off Auto-Updates

    Instructions on how to turn off automatic updates for the mobile apps. Only do this if you wish to stay on the current build and manually update when you wish.
  2. My Credit Card was declined on the monthly subscription

    This article is designed to help you if your Credit Card was declined in the monthly subscription of Order Time.
  3. Validation Exception was thrown. Details:Business Validation Error: Unexpected user error. ( -12476 )

    Overview An error on the sync log reads: "Validation Exception was thrown.Details:Business Validation Error: Unexpected user error. ( -12476 )" Cause / Solution Cause: This error is caused by having a Preferred Vendor set to ...
  4. Add Items From Open Purchase Orders

    Add Items From Open Purchase Orders Overview When on a Receiver, you need to add Items from other open Purchase Orders. Solution You can go to Admin > Company Preferences and click Receiving on the left and check the box for Add Open Pu...
  5. General Profile Lists

    Overview Profile Lists are complementary lists used to transactions and other record types for example Sales Rep is used in both customers and sales orders.    Once you locate the section that needs customization, click it and appropriat...
  6. Add Images to Reports

    Adding images for your Items to reports in Order Time.
  7. Managing Expiration Dates in Order Time

    Effectively manage your inventory by tracking expiration dates for lotted and serialized items in Order Time. Explore our step-by-step guide on setting expiration dates.
  8. Handling the Costs of Goods Sold account. How certain conditions may impact behavior and WO components

    From time to time you may see various small bill amounts in Cost of Goods Sold or Inventory Asset relating to an NC Internal Bill. KEEP IN MIND THAT ORDER TIME ONLY SENDS THE COST TO QB BUT DOES NOT HANDLE IT. In addition, KEEP IN MIND that Order Ti...
  9. Configuring ACH Payment Requests in the Email Template

    Learn how to set up ACH payment requests in your email templates with this step-by-step guide.
  10. Why Some Line Items Have a $0 Value

    Why some line items have a $0 value: There could be various reasons why certain line items show a $0 value. Enabling negative inventory might explain some instances, where available inventory contributes to the value on sales orders, work orders,...