New Articles

  1. Sales Rep

    Overview A Sales Rep is used to categorize sales by a Sales Person or Customer Service Representative (CSR).    Assigning Sales Reps A Sales Rep must be first assigned to either a Vendor or an   Employee or Other Name.  ...
  2. Sales Tax Codes

    Overview Sales tax codes are used to determine whether an item and/or a customer is taxable. If you integrate with QuickBooks Online, you cannot modify the item sales tax or tax codes in Order Time inventory. QuickBooks Online does not have an ...
  3. Lead Statuses

    Overview The Lead Statuses Profile List is used to set up different statuses that can be assigned to leads in the system. These can be used to trace where in the pipeline the lead currently is (i.e. which are your new leads, which need follow ups, ...
  4. Customer Types

    Overview The Customer Types Profile List is a handy way of categorizing your customer base into two or more types. Keeping track of your Customer Types can greatly increase the usefulness of your reporting, allowing you to target specific niche mar...
  5. Create a Sales Order

    Overview A sales order is an order issued by a business or sole trader to a customer. A sales order may be for products and/or services. The Sales Order is a confirmation document sent to the customers before delivering the goods or services. ...
  6. Creating a Quote

    Overview A Quote is a document that a seller provides to a buyer that offers goods or services at a stated price, under specified conditions. Quotes are documents that are used to let a potential buyer know how much your goods or services will cost...
  7. Adding Leads

    Overview  A sales lead is a prospective consumer of a product or service, created when an individual or business shows interest and provides contact information. Businesses gain access to sales leads through advertising, trade shows, direc...
  8. Item Group

    Overview Item Groups are used to categorize Items .   An Item's Group also pre-defines certain properties such as Type, Unit of Measure and Accounts.  Creating Item Groups   To create an Item Group, from the Home Pag...
  9. Create an Item

    Learn the step-by-step process of adding an item in Order Time. This guide covers item creation, item groups, and essential considerations to organize your inventory effectively.
  10. Adding Events and Tasks from Details Page

    Overview An Activity is a way to document an action that will or has occurred by one or more of your users. The primary activities are Event and Task . For example, if you want to remind a sales rep to follow up on an order, you would create a T...