New Articles

  1. Add Items From Open Purchase Orders

    Add Items From Open Purchase Orders Overview When on a Receiver, you need to add Items from other open Purchase Orders. Solution You can go to Admin > Company Preferences and click Receiving on the left and check the box for Add Open Purch...
  2. Adding Attachments

    Attachments are any document or images that you would like to associate with a given entity or transaction .      On the details page of most records types, you will see a tab for Attachments.     An attachment could a file or a web resource (...
  3. The referenced transaction does not meet the criteria for issuing a credit.

    Symptoms While attemting to credit a payment you get an error message.  The referenced transaction does not meet the criteria for issuing a credit. Cause The original payment has not yet cleared.  Solution Void the original payment and cre...
  4. Sandbox Accounts

    An Order Time Sandbox Account is a secondary instance of your file that is used for testing purposes.
  5. Custom Code, Integrations, and Custom Automation Rules (CAR)

    Order Time Inventory is a highly customizable system that can be tailored to meet the unique needs of our customers. Whether you need custom templates and forms, custom automation rules, or custom integrations, our team is here to help you achieve your goals.
  6. Auto Email Customers on Shipping

    Order Time allows you to set up Alerts which can be used to automically email a customer an email template, PDF template and/or CSV template.
  7. Add Images to Reports

    Adding images for your Items to reports in Order Time.
  8. B2B Portal: Can Not See Customer Addresses

    Overview When a B2B Contact checks out on the B2B Portal and they cannot see the list of Company/Customer addresses to select one as the shipping address. Cause It is important to remember in Order Time a Contact and a Customer are two diffe...
  9. Wix Integration

    Wix Discover the platform that gives you the freedom to create, design, manage and develop your web presence exactly the way you want. You can connect your Wix to Order Time either from the Wix Apps Marketplace or within Order Time.  Connecting f...
  10. Attention: QuickBooks Desktop Update Issue

    QuickBooks Desktop / Enterprise has released a new update that conflicts with many apps and breaks their connections. See more about the issue within this article.